Employer Industry: Retail Clothing

Why Consider this Job Opportunity:
- Competitive salary with tuition reimbursement up to $5K annually
- Comprehensive benefits package including health, vision, and dental insurance
- Flexible work from home options available
- Opportunity for career growth and advancement within the company
- Discount on designer merchandise in all retail locations
- Supportive and fashion-forward work environment

What to Expect (Job Responsibilities):
- Provide help desk support for basic computer, application, system, device, access, and hardware issues
- Identify and research routine technical problems
- Respond to email, telephone, and ticket requests from remote and local users
- Track, monitor, and document problems using department tools
- Coordinate with team members and departments to resolve user issues
- Assist in cloning Windows 10 machines
- Coordinate shipping and receiving of IT equipment
- Coordinate warranty repair for IT equipment

What is Required (Qualifications):
- 2-4 years of experience troubleshooting hardware, applications, and systems
- Good working knowledge of Windows 10 or higher
- Thorough knowledge of and ability to troubleshoot Microsoft Office
- Familiarity with basic LAN operations
- Prior experience with remote support
- Strong internet research skills
- Pleasant and friendly demeanor when working with non-technical users
- Reliable and able to follow tasks through to completion
- Ability to prioritize and multitask in a fast-paced environment
- Excellent verbal and written communication skills
- Willingness to learn new technologies

How to Stand Out (Preferred Qualifications):
- Experience in a retail or customer service environment

Hashtags:
#RetailClothing #HelpDeskSupport #CareerGrowth #FlexibleWorkOptions #FashionForward

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