University of South Carolina

IT Help Desk Technician


PayCompetitive
LocationColumbia/South Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 184797

      Posting Details

      Posting Summary

      Logo
      Posting Number STU00008PO25
      Job Title Student Employee
      Internal Title IT Help Desk Technician
      Campus Upstate
      College/Division USC Upstate College/Division Level
      Department UPS Division of Information Technology
      Advertised Salary $10 per hour
      Location of Vacancy USC Upstate, Spartanburg, SC
      Part/Full Time Part Time
      Hours per week 20
      Work Schedule
      10 – 20 hours per week. Work can be flexible around your class schedule.


      Job Search Category Student Employee
      Position Description

      Advertised Job Summary
      Help Desk Technicians are a vital part of the USC Upstate Division of
      Information Technology (DoIT). Help Desk Technicians serve the campus
      community by helping students and employees with any technological
      needs to the best of their ability before gaining assistance from other
      members of the DoIT team. Troubleshooting these issues takes place over
      telephone conversations, in-person, through remote-support sessions, and/or
      via e-mail.
      Qualifications
      Candidates should be familiar with everyday use of the following:
      Microsoft or Apple operating systems, Android or iOS smartphone
      operating systems, various software such as Microsoft Office 365 & Adobe
      products. Candidates need to have a basic understanding of how a computer
      works and be able to define the basic function of individual pieces of
      computer hardware. Professionalism, good communication skills, basic
      problem-solving skills, punctuality, and reliability are also important. (Any
      level of customer service and/or IT experience is a plus.)
      Posting Detail Information

      Number of Vacancies 1-3
      Desired Start Date 05/12/2025
      Job Open Date 03/19/2025
      Job Close Date
      Open Until Filled Yes
      Special Instructions to Applicant
      This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.


      Quicklink for Posting https://uscjobs.sc.edu/postings/184787
      EEO Statement
      The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
  • About the company

      The University of South Carolina is a public research university in Columbia, South Carolina.

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