University of Wisconsin-Madison - Student jobs

IT Help Desk Worker

New

PayCompetitive
LocationMadison/Wisconsin
Employment typeOther

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  • Job Description

      Req#: 510759
      Employer Industry: Higher Education

      Why consider this job opportunity:
      - Salary starting at $14 per hour
      - Flexible work schedule built around your class schedule
      - Opportunity to work with a diverse team in the Department of Psychiatry
      - Gain valuable experience in computer troubleshooting and customer service
      - Supportive work environment that values initiative and thoroughness

      What to Expect (Job Responsibilities):
      - Gather and document information about technical issues
      - Assist walk-in customers and respond to phone inquiries
      - Manage assigned tasks and track progress effectively
      - Set up and disassemble computer equipment as needed
      - Maintain accurate inventory records of computer equipment

      What is Required (Qualifications):
      - Strong organizational skills, both digitally and physically
      - Ability to work independently and collaboratively
      - Attention to detail and thoroughness in completing tasks
      - Willingness to learn and explain basic computer concepts to non-technical individuals
      - Basic understanding of computer troubleshooting and familiarity with Mac or Windows devices

      How to Stand Out (Preferred Qualifications):
      - Previous experience assisting friends or family with computer-related issues
      - Ability to lift 40 pounds and manage physical tasks related to equipment setup

      #HigherEducation #ComputerSupport #CustomerService #FlexibleSchedule #DiversityAndInclusion

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The University of Wisconsin is a top-ranked research institution located in Madison, Wisconsin, providing exceptional education opportunities to undergraduates, graduate and professional students.

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