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IT Support & Sales Engineer - Helpdesk ServiceDesk (Work from home)


PayCompetitive
LocationSaint Croix Falls/Wisconsin
Employment typeFull-Time

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  • Job Description

      Req#: 12723
      Employer Industry: IT and Cybersecurity Services

      Why consider this job opportunity:
      - Competitive pay with performance-based profit sharing
      - Comprehensive benefits including Medical, Dental, and Vision Insurance
      - 401K and Retirement Benefits for long-term financial security
      - Opportunities for professional growth and continuous skill development
      - Work-life balance with Paid Time Off and Paid Holidays
      - 100% remote work opportunity within the U.S.

      What to Expect (Job Responsibilities):
      - Provide technical support and IT consulting for business clients
      - Troubleshoot IT challenges and deliver effective software solutions
      - Identify technology needs while balancing support and sales efforts
      - Build and maintain strong, long-term relationships with businesses
      - Expand knowledge in an evolving IT environment

      What is Required (Qualifications):
      - 3-5+ years of experience in MSP/MSSP environments
      - 3-5+ years of IT support experience
      - 1-2+ years of IT sales experience
      - 3-5+ years of experience supporting business clients
      - 2-3+ years of remote/hybrid work experience

      How to Stand Out (Preferred Qualifications):
      - AS/BS Degree preferred
      - Experience with Microsoft Teams and Microsoft 365
      - Familiarity with Fortinet or SonicWALL devices
      - Certifications such as CompTIA, Microsoft, or Cisco
      - Typing speed of 60+ WPM

      #ITSupport #Cybersecurity #RemoteWork #CareerGrowth #CustomerSuccess

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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