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IT Support & Sales Engineer - Helpdesk ServiceDesk (Work from home)
PayCompetitive
LocationSaint Croix Falls/Wisconsin
Employment typeFull-Time
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Job Description
- Req#: 12723
Employer Industry: IT and Cybersecurity Services
Why consider this job opportunity:
- Competitive pay with performance-based profit sharing
- Comprehensive benefits including Medical, Dental, and Vision Insurance
- 401K and Retirement Benefits for long-term financial security
- Opportunities for professional growth and continuous skill development
- Work-life balance with Paid Time Off and Paid Holidays
- 100% remote work opportunity within the U.S.
What to Expect (Job Responsibilities):
- Provide technical support and IT consulting for business clients
- Troubleshoot IT challenges and deliver effective software solutions
- Identify technology needs while balancing support and sales efforts
- Build and maintain strong, long-term relationships with businesses
- Expand knowledge in an evolving IT environment
What is Required (Qualifications):
- 3-5+ years of experience in MSP/MSSP environments
- 3-5+ years of IT support experience
- 1-2+ years of IT sales experience
- 3-5+ years of experience supporting business clients
- 2-3+ years of remote/hybrid work experience
How to Stand Out (Preferred Qualifications):
- AS/BS Degree preferred
- Experience with Microsoft Teams and Microsoft 365
- Familiarity with Fortinet or SonicWALL devices
- Certifications such as CompTIA, Microsoft, or Cisco
- Typing speed of 60+ WPM
#ITSupport #Cybersecurity #RemoteWork #CareerGrowth #CustomerSuccess
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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