• Job Description

  Req#: 27334

  Description

  Great Opportunity - Full Time -

  Now Hiring an IT Support Engineer in Longwood, Florida.

  The Waste Pro philosophy is People make the difference and caring never goes to waste. If you are energetic, team oriented and love a challenge apply with Waste Pro and be the Distinguishable Difference!

  Find your starting point, with the knowledge that at Waste Pro the potential to grow to the next level is unlimited.

  The role of the Waste Pro Help Desk Engineer is to deliver an excellent IT support service: ensuring users receive a timely resolution of support requests and benefit from training to enhance their use of IT facilities; assisting with maintenance of networks, key databases and websites; ensuring departmental administration is carried out effectively.

  ESSENTIAL JOB FUNCTIONS:

  The Waste Pro Help Desk Engineer will:
  * Support Windows Server Exchange Server, Active Directory, Wireless, Networking, Smartphones, Tablets and Printing
  * Support Windows Desktop
  * Support MS Office Suite
  * Support Messaging Clients
  * Support Malware Removal
  * Support Office 365
  * Ticket management
  * Must have solid customer service experience, a strong technical background and the ability to troubleshoot and resolve issues.
  * Mobile device setup and support including iPhone, iPad and Android devices

  QUALIFICATIONS:

  * Basic Understanding on Networks (firewall, router, switch, wireless)
  * Understanding of Cloning and Imaging Systems
  * Ability to multitask is a fast paced environment and switch between clients
  * Excellent Communication and Organizational Skills
  * Excellent Attention to detail and commitment to following tasks through to completion
  * Ability to meet deadlines and set priorities with effective distribution of time and effort.
  * Ability to work cross functionally within a matrix organization.
  * Working Knowledge of Current Windows Server & Desktop Operating Systems &
  Microsoft Office 365
  * Working Knowledge of Windows Active Directory
  * Working Knowledge of Windows Exchange Server
  * Working Knowledge of networking, IP addressing, Web Browsers, Messaging Clients
  * Working Knowledge of PC Hardware and Diagnoses Issues

  Qualifications

  Education and Experience

  * Minimum of two years of employment experience in a Windows Support Position focused on supporting the Windows Server, Windows Domain, and Windows Desktops
  * BA or equivalent work experience /IT degree preferred. A+ / Network + Certification a plus.

  Special Considerations/Physical Work Requirements:

  
  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
  * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
  * Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;
  * Will need to function in diversity of settings that include facilities, equipment yards, landfills, recycling centers, transfer stations, and residential / commercial areas.
  * Able to climb in and out of equipment.
  * Valid Driver's License

  WORK ENVIRONMENT:
  
  * Normal setting for this job is: office setting.
  * May require up to 20% travel

• About the company

  Founded in 2001, one of the largest privately owned solid waste & recycling collection companies in the Southeast, operating in ten states.

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