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Lead Services Specialist 1 - Customer Service Management
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Job Description
- Req#: R5023508
Employer Industry: Aerospace and Defense
Why consider this job opportunity:
- Salary up to $124,900 annually
- Eligibility for an annual discretionary bonus based on a percentage of your base salary
- Comprehensive benefits including medical, dental, vision, and prescription drug coverage
- Opportunities for professional development and career advancement within GE Aerospace
- Support for work-life balance with the option for remote work
- Access to resources for physical, emotional, financial, and social well-being
What to Expect (Job Responsibilities):
- Provide technical advice and guidance on the operation, maintenance, and repair of F110-GE-110 and F110-GE-129 engines for the F-16 platform
- Deliver on-the-job training to maintenance personnel on various maintenance and repair techniques
- Collect, analyze, and report field data to support safety and reliability initiatives
- Serve as a liaison to customers regarding field issues and maintenance planning
- Operate independently while managing workload, travel, and budget
What is Required (Qualifications):
- Bachelor's Degree from an accredited college or university OR a High School Diploma/GED with significant experience in a field service/maintenance position
- Significant experience in a field service or maintenance position supporting military and/or commercial engine programs
- Experience with F110 engines
- Previous experience in Customer Service Management
- U.S. Citizenship and ability to obtain and maintain a U.S. Government Secret Clearance
How to Stand Out (Preferred Qualifications):
- Strong customer interaction and communication skills
- Proven analytical and quality improvement abilities
- Experience in managing projects and driving results
- Ability to work independently without technical guidance
- Proficiency in repair troubleshooting and testing of assigned programs/hardware
#Aerospace #Defense #FieldServices #CareerOpportunity #RemoteWork #TechnicalSupport
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