• Job Description

  Req#: 4392492
  
  San Mateo County Libraries is seeking applicants for the position of Library Aide. Apply to become a Library Aide with San Mateo County Libraries (SMCL) and join us in igniting growth through transformative experiences!
  
  The Library Aide position is a part-time, extra-help position. Due to the diversity of the communities we serve, bilingual language skills (Mandarin, Cantonese, or Spanish) are preferred. There are currently multiple vacancies to be filled and others may open in the future. Current vacancies include: Access Services (at our administration office in San Mateo), Literacy Services (East Palo Alto or San Mateo), Atherton Library, Belmont Library, East Palo Alto Library, Foster City Library, Millbrae Library, North Fair Oaks Library (Bilingual required), and San Carlos Library.
  
  Library Aides must be available to work a schedule that typically includes a combination of day, evening, and weekend shifts. The positions are part-time and extra-help and those hired will generally work between 8 and 18 hours per week. We seek individuals who are interested in year-round employment.
  
  San Mateo County Libraries are an invaluable community resource offering a springboard for rewarding learning and enrichment opportunities, and our staff are what makes the libraries so special. We are champions of learning, sharing, and exploration -- of open minds, new ideas, and bright futures. It is our mission and our passion to strengthen our community by creating an inclusive sense of place and an environment for learning. We seek enthusiastic team players, creative risk takers, and flexible individuals who proactively search for new opportunities to make public library services relevant to all members of the community.
  
  We respect, value, and celebrate diversity, and bilingual skills are always desired.
  
  IDEAL CANDIDATES
  We seek candidates who are interested in working in the library and maintaining a customer-friendly environment. We are interested in individuals who are comfortable working both independently and with the public. Comfort with using and helping others to use technology is necessary, as is an interest in public service and providing empathetic service to often vulnerable community members. In some community libraries, the ability to speak a second language is preferred. Attention to detail is critical for success in this position. Individuals who are interested in library careers can learn and grow in the Library Aide position.
  
  The ideal candidate will have the ability to:
  
  • Serve the community with passion and enthusiasm and a smile.
  • Provide friendly, enthusiastic customer service.
  • Shelve materials, create and fill displays, and maintain a beautiful library.
  • Work independently, follow through on tasks, and be a self-starter.
  • Support co-workers in providing excellent customer service, programs, and outreach.
  • Grow and develop new skills in your position.
  
  In addition, the ideal candidate will also have:
  
  • Interest or experience working with families and children - in an educational or social services environment.
  • Experience working with technology or an interest in working with technology.
  • An eye for detail, creativity, and flexibility.
  • The ability to perform physical tasks such as lifting and moving library materials
  • Bilingual language skills, which are preferred but not required for this position.
  
  Knowledge of:
  
  • Library functions and purposes.
  Skill / Ability to:
  
  • Carry out written and oral instructions about library routines; file books and periodicals according to established library systems; and alphabetize, read, and perform simple arithmetic.
  This is an extra-help assignment. Anyone may apply.
  
  Application Process: Applications will be reviewed by supervisors or managers; candidates successful in the application phase may be invited to participate in remote interviews. Vacancies may be filled at any time and qualified candidates are not automatically guaranteed to advance to the interview round.
  
  Please send an email with your resume and with responses to the Supplemental Questions below, to the appropriate supervisor.
  
  
  1. Access Services Division - San Mateo – Ginny Mies, Senior Librarian, mies@smcl.org
  2. Literacy Services – East Palo Alto (preferred) or San Mateo – Nicole Cuadra, Library Services Manager, cuadra@smcl.org
  3. Atherton Library – Tomika Price, Library Manager, pricet@smcl.org
  4. Belmont Library – Chris Lu, Senior Librarian, luc@smcl.org
  5. East Palo Alto Library – Martina Torres, Circulation Supervisor, torres@smcl.org
  6. Foster City – Gina Feil, Senior Librarian, feilg@smcl.org
  7. Millbrae Library – Andrea Lumanlan, Circulation Supervisor, lumanlan@smcl.org
  8. North Fair Oaks Library – Adrienne Gass, Senior Librarian, gass@smcl.org
  9. San Carlos Library – Nicole Greer, Senior Librarian, greerj@smcl.org
  
  IMPORTANT: You must submit the following to be considered for this opportunity:
  
  1. Resume
  2. Responses to the Supplemental Questions:
     1. Please briefly describe why you are excited about working for San Mateo County libraries.
     2. What does great customer service look like to you?
     3. We have a very diverse population in San Mateo County and some of the libraries have a customer service need for Library Aides who have bilingual language skills. Please list any languages, other than English, in which you are fluent. Otherwise, please answer "n/a." (Bilingual skills are preferred, but not required.)
     4. If you have worked/volunteered with the public in a community, non-profit, or civic setting before, please briefly describe the job, the duties of the position, and any other relevant details.
     5. Please provide us with your work availability, including days, night and weekends as well as all San Mateo County Libraries locations you would be interested in. Please keep in mind that Library Aide positions may open in other locations than those that currently have vacancies.
     
     Final Date to Apply: Tuesday, March 12, 2024 11:59 PM PST
     
     San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. San Mateo County is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
     
     
     Analyst: Sedrick Dixon (02272024) (Library Aid - E071)

• About the company

  San Mateo County, officially the County of San Mateo, is a county located in the US state of California.

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