University of Wisconsin-Madison - Student jobs
Library IT Help Desk Technician
This job is now closed
Job Description
- Req#: 506136
Employer Industry: Information Technology and Library Services
Why Consider this Job Opportunity:
- Competitive pay up to $14.50 an hour
- Opportunity for career growth and development in a technology-focused service area
- Gain experience in a variety of technology-related tasks
- Collaborative work environment with other student technicians
- Chance to provide excellent customer service to library staff, faculty, researchers, and students
- Access to a wide variety of library technologies and equipment
What to Expect (Job Responsibilities):
- Provide support and troubleshooting for library technology
- Assist with the resolution of problems at the help desk
- Process circulation of technology items and orders for poster prints
- Deliver courteous customer service to library staff and patrons
- Collaborate with other student staff to complete tasks in a timely manner
What is Required (Qualifications):
- Excellent customer service skills
- Excellent oral, written, and interpersonal communication skills
- Interest in problem-solving and experience with hardware and software troubleshooting
- Working knowledge of Apple macOS and Microsoft Windows operating systems
How to Stand Out (Preferred Qualifications):
- 1-2 years of computer support experience
- Familiarity with standard desktop hardware and software
- Familiarity with computer networking
- Familiarity with library technologies
- Ability to lift computing equipment
- Ability to drive a UW-owned vehicle
#InformationTechnology #LibraryServices #CareerGrowth #CompetitivePay #CustomerService
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The University of Wisconsin is a top-ranked research institution located in Madison, Wisconsin, providing exceptional education opportunities to undergraduates, graduate and professional students.
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