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Manager, Salesforce CRM (Operational Lead)
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Job Description
- Req#: 1418
Employer Industry: Document Software Development
Why consider this job opportunity:
- Salary up to $128,000.00
- Comprehensive extended benefits package including health, dental, and vision for you and your family, with company-paid offerings
- 401K savings program with company match
- Generous paid time off (PTO) to support rest and recharge
- Highly autonomous and entrepreneurial environment with unlimited career growth potential
- Annual recurring WFH allowance for home office purchases
What to Expect (Job Responsibilities):
- Serve as the operational lead for the Salesforce Admin team, overseeing workload management and issue resolution
- Perform and oversee configuration across Sales Cloud, Service Cloud, and CPQ as needed
- Monitor system health and identify patterns, risks, and improvement opportunities across the CRM ecosystem
- Partner closely with cross-functional teams to translate business needs into clear tasks or configuration changes
- Conduct quality checks and ensure changes follow defined deployment processes
What is Required (Qualifications):
- 8+ years of Salesforce admin experience
- Solid understanding of CPQ, Sales Cloud, and the GTM tech ecosystem
- Experience guiding or mentoring admins/contractors
- Strong communication skills across business and technical audiences
- Experience with release management, sandboxes, and deployments
How to Stand Out (Preferred Qualifications):
- SaaS or high-growth company experience
- Hands-on builder who takes pride in accuracy and best practices
- Salesforce Certifications: Admin, Advanced Admin, Platform, etc.
#DocumentSoftware #Salesforce #CareerGrowth #RemoteWork #InclusiveWorkplace
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