• Job Description

  Req#: f3d8c129-2db4-4484-9e20-88f0d973cf3f
  Employer Industry: Education Technology
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Work with a rapidly growing company impacting K-12 education
  - Collaborative and supportive work environment focused on educator success
  - Chance to make a positive impact on classroom outcomes for teachers and students
  - Engage with a diverse range of school partners and educators
  
  What to Expect (Job Responsibilities):
  - Serve as the primary point of contact for a portfolio of mid-market school and district partners
  - Drive contract renewals and expand partnerships with schools and districts
  - Lead onboarding and training sessions for seamless adoption of the employer’s platform
  - Monitor user engagement and success metrics, identifying areas for improvement
  - Collaborate with cross-functional teams to ensure customer feedback drives product innovation
  
  What is Required (Qualifications):
  - 3+ years of experience in customer success, account management, or related roles
  - Strong interpersonal and communication skills, with a passion for building relationships
  - Exceptional negotiation skills to secure renewals and identify upsell opportunities
  - A track record of driving user engagement and retention in a SaaS or tech environment
  - Ability to manage multiple priorities and projects in a fast-paced, dynamic environment
  
  How to Stand Out (Preferred Qualifications):
  - Experience in education technology is a plus
  - Familiarity with a Customer Success Platform (Gainsight, Planhat, ChurnZero, etc.)
  - Experience working with schools, teachers, or educators is highly desirable
  - Located in MST or PST time zones strongly preferred
  
  #EducationTechnology #CustomerSuccess #K12Education #CareerOpportunity #PositiveImpact
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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