• Job Description

  Req#: JR0306
  New Charter Technologies is seeking a highly organized and detail-oriented Administrative Assistant to support our Director of Vendor Partnerships in a dynamic Managed Service Provider (MSP) environment. This is a fully remote, full-time position ideal for someone who thrives on keeping things running behind the scenes
  
  New Charter Technologies is seeking a highly organized and detail-oriented Administrative Assistant to support our Director of Vendor Partnerships in a dynamic Managed Service Provider (MSP) environment.
  
  This is a fully remote, full-time position ideal for someone who thrives on keeping things running behind the scenes. You'll play a key role in supporting vendor operations-organizing documentation, assisting with reporting, and ensuring administrative processes stay on track.
  
  Key Responsibilities
  
  
  • Prepare and distribute recurring internal reports related to vendor performance, spend tracking, and key timelines
  
  
  
  • Support the Director of Vendor Partnerships with scheduling, meeting prep, document formatting, and administrative coordination
  
  
  
  • Maintain accurate and organized documentation across vendor contracts, compliance records, and internal tracking tools
  
  
  
  • Track vendor renewal dates, performance metrics, and feedback summaries for use in internal reviews
  
  
  
  • Assist with invoice documentation and cost tracking processes
  
  
  
  • Coordinate internal meeting logistics related to vendor activity (e.g. scheduling, agendas, notes)
  
  
  
  • Support light project coordination across vendor-related operational initiatives
  
  
  Required Skills & Experience
  
  
  • 4+ years of experience in an administrative, operational support, or similar role
  
  
  
  • Excellent organizational and time management skills - you love structure, calendars, and clean spreadsheets
  
  
  
  • High proficiency in Microsoft Office Suite (especially Excel, Outlook, Word, and Teams)
  
  
  
  • Experience supporting a department leader or executive in a fast-paced, remote environment
  
  
  
  • Strong communication skills and ability to maintain confidentiality
  
  
  Preferred Qualifications
  
  
  • Experience working in or supporting a Managed Service Provider (MSP)
  
  
  
  • Associate degree or relevant administrative/business certification
  
  
  
  • Familiarity with Microsoft 365, Teams, SharePoint
  
  
  
  • Understanding of vendor performance metrics
  
  
  Ideal Attributes
  
  
  • Experience coordinating and leading meeting agendas
  
  
  
  • Exceptionally organized and detail-driven
  
  
  
  • Process-minded with a continuous improvement approach
  
  
  
  • Self-starter who thrives in a remote environment and takes ownership of tasks
  
  
  
  • Professional, responsive, and collaborative with a client-centered mindset
  
  
  
  • Flexible and reliable under changing priorities and timelines
  
  
  The compensation is expected to be $40,000-50,000 annually. Our offer will be determined by multiple factors including candidate experience and expertise
  
  Who We are:
  
  At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are Serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
  
  At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies.
  
  Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!
  
  We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.
  
  New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

• About the company

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