• Job Description

  Req#: E0456-25-0141?language=en&page=690&sort=publicationDateDesc

  Job summary

  This is a role where you'll manage and grow key relationships with case managers, litigation firms, and Integrated Care Boards (ICBs), ensuring package retention and maximising referral opportunities. You'll be instrumental in promoting our services, delivering business targets, and ensuring smooth mobilisation of care packages nationwide.

  Main duties of the job

  Are you a confident relationship-builder with a proven background in account management within complex care or a similar healthcare setting? We're looking for a dynamic National Account Manager (Fixed Term Contract - Maternity cover) to join our team and help drive sustainable growth through outstanding stakeholder engagement and strategic business development.

  About us

  Central Support is a UK-wide care provider, dedicated to giving their clients the best possible care, so they can live their own unique lives. To achieve that, they believe in caring for their carers, so they deliver better care for their clients. You'll find a place where you can learn, develop and grow into the role that best suits you. And you'll join a close-knit, supportive team who are always looking out for each other.

  Details

  Date posted

  20 May 2025

  Pay scheme

  Other

  Salary

  £60,000 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  1303011220

  Job locations

  Central Support

  Wokingham

  RG41 2PY

  
  

  Job description

  Job responsibilities

  About the Opportunity:

  Are you a confident relationship-builder with a proven background in account management within complex care or a similar healthcare setting? We're looking for a dynamic National Account Manager (Fixed Term Contract – Maternity cover) to join our team and help drive sustainable growth through outstanding stakeholder engagement and strategic business development.

  This is a role where you’ll manage and grow key relationships with case managers, litigation firms, and Integrated Care Boards (ICBs), ensuring package retention and maximising referral opportunities. You’ll be instrumental in promoting our services, delivering business targets, and ensuring smooth mobilisation of care packages nationwide.

  Responsibilities:

  • Manage and maintain strong relationships with existing clients and case managers to ensure satisfaction and long-term package retention.
  • Identify and build new partnerships with litigation firms, ICBs, and case managers to drive business development.
  • Generate new referrals and ensure swift and efficient mobilisation of complex care packages.
  • Support and attend business development events and professional networking opportunities, often outside of regular working hours
  • Organise and coordinate internal and external events to promote services and increase brand visibility.
  • Travel regularly across the UK to meet with clients and stakeholders, maintaining a high-touch, client-focused presence.

  The successful candidate will be able to demonstrate the following:

  • Proven experience as an Account Manager within complex care or a related healthcare setting.
  • Excellent interpersonal and relationship-building skills.
  • Strong organisational and time management abilities, with the capability to manage a varied field-based schedule.
  • Ability to work independently and collaboratively with multidisciplinary teams.
  • Experience engaging with ICBs, litigation firms, and healthcare professionals.
  • Confident attending and contributing to professional events and presentations.
  • Full UK driving licence and willingness to travel.

    In return, we are offering:

  • Salary up to £60,000 per annum
  • £3,500 annual car allowance
  • 25 days annual leave + bank holidays
  • Comprehensive training and development opportunities
  • Support for your personal and professional development in a values-led organisation
  • 6-month (which could be extended) Fixed Term Contract (Maternity Cover)

  Hours of Work:

  • Monday – Friday, 9:00am – 5:30pm

  If you’re a proactive, people-focused account manager with a passion for complex care and business growth – we’d love to hear from you!

  #L1-RC1? #Vero

  We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

  Job description

  Job responsibilities

  About the Opportunity:

  Are you a confident relationship-builder with a proven background in account management within complex care or a similar healthcare setting? We're looking for a dynamic National Account Manager (Fixed Term Contract – Maternity cover) to join our team and help drive sustainable growth through outstanding stakeholder engagement and strategic business development.

  This is a role where you’ll manage and grow key relationships with case managers, litigation firms, and Integrated Care Boards (ICBs), ensuring package retention and maximising referral opportunities. You’ll be instrumental in promoting our services, delivering business targets, and ensuring smooth mobilisation of care packages nationwide.

  Responsibilities:

  • Manage and maintain strong relationships with existing clients and case managers to ensure satisfaction and long-term package retention.
  • Identify and build new partnerships with litigation firms, ICBs, and case managers to drive business development.
  • Generate new referrals and ensure swift and efficient mobilisation of complex care packages.
  • Support and attend business development events and professional networking opportunities, often outside of regular working hours
  • Organise and coordinate internal and external events to promote services and increase brand visibility.
  • Travel regularly across the UK to meet with clients and stakeholders, maintaining a high-touch, client-focused presence.

  The successful candidate will be able to demonstrate the following:

  • Proven experience as an Account Manager within complex care or a related healthcare setting.
  • Excellent interpersonal and relationship-building skills.
  • Strong organisational and time management abilities, with the capability to manage a varied field-based schedule.
  • Ability to work independently and collaboratively with multidisciplinary teams.
  • Experience engaging with ICBs, litigation firms, and healthcare professionals.
  • Confident attending and contributing to professional events and presentations.
  • Full UK driving licence and willingness to travel.

    In return, we are offering:

  • Salary up to £60,000 per annum
  • £3,500 annual car allowance
  • 25 days annual leave + bank holidays
  • Comprehensive training and development opportunities
  • Support for your personal and professional development in a values-led organisation
  • 6-month (which could be extended) Fixed Term Contract (Maternity Cover)

  Hours of Work:

  • Monday – Friday, 9:00am – 5:30pm

  If you’re a proactive, people-focused account manager with a passion for complex care and business growth – we’d love to hear from you!

  #L1-RC1? #Vero

  We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

  Person Specification

  Qualifications

  Essential

  • Proven experience as an Account Manager within complex care or a related healthcare setting, excellent interpersonal and relationship-building skills, strong organisational and time management abilities, ability to work independently and collaboratively with multidisciplinary teams, experience engaging with ICBs, litigation firms, and healthcare professionals, confident attending and contributing to professional events and presentations, full UK driving licence and willingness to travel.

  Person Specification

  Qualifications

  Essential

  • Proven experience as an Account Manager within complex care or a related healthcare setting, excellent interpersonal and relationship-building skills, strong organisational and time management abilities, ability to work independently and collaboratively with multidisciplinary teams, experience engaging with ICBs, litigation firms, and healthcare professionals, confident attending and contributing to professional events and presentations, full UK driving licence and willingness to travel.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Enviva Complex Care

  Address

  Central Support

  Wokingham

  RG41 2PY

  
  

  Employer's website

  https://sonderwell.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Enviva Complex Care

  Address

  Central Support

  Wokingham

  RG41 2PY

  
  

  Employer's website

  https://sonderwell.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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