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Organizational Development Specialist (Dental Billing Training)
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Job Description
- Req#: 0rjCH63CH4Ln
Employer Industry: Dental Technology and Software Solutions
Why consider this job opportunity:
- Opportunity for career advancement and professional development within a growth-focused organization
- Work remotely with a flexible schedule
- Competitive compensation and benefits package
- Engage in meaningful training that directly impacts the performance of new dental billing agents
- Collaborative work environment that values individual contributions and success
What to Expect (Job Responsibilities):
- Lead live training sessions on eligibility, claims, accounts receivable, payment posting, and communication standards
- Validate trainee readiness through scenarios, accuracy checks, and real-work samples
- Audit trainee work for accuracy and compliance, providing documented coaching as necessary
- Create and update training videos, standard operating procedures (SOPs), and training materials
- Maintain agent accounts in training and compliance portals, including daily reporting on trainee progress
What is Required (Qualifications):
- Minimum of 5 years of experience in training, quality assurance, and dental billing
- Strong knowledge of eligibility, claims, accounts receivable, and payment posting processes
- Experience with dental practice management software such as Dentrix, Open Dental, Eaglesoft, or Thrive Cloud
- Excellent communication, documentation, and coaching skills
- Ability to enforce standard operating procedures (SOPs) and ensure compliance
How to Stand Out (Preferred Qualifications):
- Previous experience in training and onboarding within a dental billing environment
- Familiarity with compliance standards in healthcare or dental industries
- Skills in creating engaging training materials and content
- Strong analytical skills to identify performance issues and implement solutions
#DentalBilling #TrainingSpecialist #RemoteWork #CareerGrowth #HealthcareCompliance
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