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Organizational Development Specialist (Dental Billing Training)
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Job Description
- Req#: RfyPVlKck0Wj
Employer Industry: Dental Billing Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Supportive and collaborative work environment
- Chance to make a positive impact on trainee success and compliance
- Comprehensive training program focused on compliance and performance
What to Expect (Job Responsibilities):
- Lead live training sessions on eligibility, claims, accounts receivable, payment posting, software systems, and communication standards
- Validate trainee readiness through scenarios, accuracy checks, and real-work samples
- Audit trainee work for accuracy and compliance, providing documented coaching
- Create and update training videos, standard operating procedures (SOPs), and training materials
- Maintain agent accounts in training and compliance portals while sending daily reports on trainee progress and concerns
What is Required (Qualifications):
- Minimum of 5 years of experience in training, quality assurance, and dental billing
- Strong knowledge of eligibility, claims, accounts receivable, and payment posting
- Experience with dental practice management software such as Dentrix, Open Dental, Eaglesoft, Thrive Cloud, etc.
- Exceptional communication, documentation, and coaching skills
- Ability to enforce SOPs and ensure compliance while identifying behavioral red flags
How to Stand Out (Preferred Qualifications):
- Experience in advanced training for Supervisors and Revenue Cycle Managers (RCMs)
- Familiarity with compliance-focused training methodologies
#DentalBilling #TrainingSpecialist #RemoteWork #HealthcareCompliance #CareerGrowth
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