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Outbound Call Center Coordinator
6 days agoWhat's your preference?
Job Description
- Req#: R26_0000001022
- Four weeks, Monday-Friday, 9:00 AM- 5:30 PM (Arizone Time). 100% attendance required .
- Tuesday-Saturday | 10:30 AM-7:00 PM (8% shift differential for Saturday)
- Sunday-Thursday | 10:30 AM-7:00 PM (8% shift differential for Sunday)
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
- Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential.
- Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals.
- Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service.
- Code donor records appropriately based on the information provided by donor and management.
- High School Diploma or GED required
- One year of customer service experience preferred
- Call center experience preferred
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Shift 1 (United States of America)
Job Description:
Vitalant is seeking a Donor Outreach Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an orgaization created to care, and a team committed to lead - together.
Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant's life saving mission by actively engaging with current, previous and potential donors to schedule their next blood donation at a local blood drive.
What to Expect : Salary Range: $16.40-$16.67 per hour
Hiring Restrictions:
Please note: Vitalant does not currently hire individuals who reside in the following states - Alabama, Alaska, Connecticut, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.
Eligibility Requirement:
Candidates must reside in Arizona, New Mexico, Nevada, or Colorado. Applications from outside these states cannot be considered at this time
Schedule: Start Date: 6/22/2026
Training Schedule:
Post Training Schedule:
After training, you will be assigned one schedule.
Our comprehensive total rewards support you, your family, and your future with
As a Donor Outreach Coordinator, you'll get to
Location:
Vitalant Remote WorkPhoenix, AZ 85007
Job Category:
Sales / Community Outreach
Contact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.About the company
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