Telarus

Partner Experience Advocate


PayCompetitive
LocationSandy/Utah
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 432

      Headquarters is located in Sandy, Utah however this position is remote and can be worked from anywhere in the U.S.



      Roles and Responsibilities

      Primary functions of this role include but are not limited to;

      • Handling incoming partner requests via the following :
      • Microsoft Outlook
      • Salesforce
      • Phone calls
      • General Telarus Questions
      • Telarus Hub support and questions
      • Recommend Technology Advisor training and discuss expectations in working with Telarus
      • Maintain a relationship with Technology Advisors and S uppliers
      • Attending Technology Advisor / Supplier meetings
      • Participating and adding value
      • Work Interdepartmental ly
      • Address simple commission questions
      • Opportunity
        lifecycle management within Salesforce
      • Qualification
      • Identification
      • Quot e routing within internal SF
      • Tracking
      • Follow up
      • Recap sent to Technology Advisors
      • Paperwork assistance as needed
      • Order submission and Order Management engagement
      • Funnel management
      • Personal metric tracking
      • Task and case management
      • Strategic Technology Advisor / S upplier introductions dependent on opportuni ty
      • Team Coverage (as needed)

      Qualifications and Education Requirements

      • Customer service background
      • Microsoft Suite
      • Intermediate computer knowledge
      • Exceptional written and verbal skills
      • E ngaging phone presence

      Preferred Skills

      • Telecom experience 1 year+
      • Ability to multitask
      • Detail oriented
      • Self-Motivated
      • Familiarity with Salesforce
      • Strong Communicat ion skills
      • Ability to have challenging conversations
      • Personable
      • Team player
      • Adaptable / Quick learner
      • Independent problem solver
      • Forward thinker
      • C omprehension o f
        technology channel
        program /B 2B product offerings

      Additional Notes

      Headquarters is located in Sandy, Utah however this position is remote and can be worked from anywhere in the U.S.



  • About the company

      Telarus is a US-based sales agency that holds contracts with commercial network, cloud, and cybersecurity providers, and consolidates the sales volume of a network of independent sales agents.

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