Remote Jobs

Partner Success Specialist


Pay$60000.00 - $80000.00 / year
LocationBaltimore/Maryland
Employment typeFull-Time

What's your preference?

Apply and Get Job Updates
  • Job Description

      Req#: 78100adf-472a-48f5-ba56-53b41646861f
      Employer Industry: Healthcare Technology

      Why consider this job opportunity:
      - Salary up to $80,000, depending on experience
      - Opportunity for career advancement and growth within the organization
      - Flexible remote work options considered
      - Supportive and collaborative work environment focused on making a positive impact in healthcare
      - Chance to work with innovative software solutions in the critical field of blood and plasma management

      What to Expect (Job Responsibilities):
      - Manage partner accounts with exceptional service and follow-through
      - Respond to partner inquiries and requests via a web-based ticketing system
      - Troubleshoot, resolve, and document issues in a timely manner
      - Conduct training during software implementations, upgrades, and ongoing support
      - Collaborate with internal teams to manage client projects and ensure deliverables meet quality and timeline requirements

      What is Required (Qualifications):
      - Bachelor's degree or equivalent experience
      - Experience in managing customer accounts and relationships
      - Experience in the healthcare industry, preferably in blood and plasma collection
      - Proven project management experience with the ability to manage multiple time-sensitive initiatives
      - Strong problem-solving skills and excellent verbal and written communication abilities

      How to Stand Out (Preferred Qualifications):
      - Proficiency with the Atlassian platform (Jira, Confluence, Service Desk) is highly desirable
      - Highly detail-oriented with exceptional follow-through and organizational skills
      - Ability to work both independently and collaboratively in a fast-paced environment

      #HealthcareTechnology #CustomerSuccess #RemoteWorkOpportunity #ProjectManagement #InnovativeSoftware

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      The best remote jobs for you

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.