• Job Description

  Req#: 5326381
  Salary : $91,400.00 - $122,976.00 Annually
  Location : King County - Seattle - Belltown, WA
  Job Type: Full Time - Permanent
  Remote Employment: Flexible/Hybrid
  Job Number: 26DOT-WSF-90829
  Department: Dept. of Transportation
  Division: Washington State Ferries
  Opening Date: 04/30/2026
  Closing Date: 5/13/2026 11:59 PM Pacific
  
  Description
  About WSDOT
  
  The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!
  
  Washington State Ferries (WSF) is an essential part of Washington's transportation network. Every year, we carry nearly 20 million passengers across Puget Sound and the San Juan Islands on more than 400 sailings a day. Our dedicated teams with over 2,100 people work together to serve our communities and shape the future of ferry travel.
  The Opportunity
  
  WSF, a division of WSDOT, is currently seeking a skilled performance management professional to lead the development and delivery of data-driven reporting that supports informed decision-making across Washington State Ferries. This important role oversees performance measures, reporting systems, and analysis that help evaluate service delivery, ridership trends, and organizational goals while promoting accountability and continuous improvement. The position also supports grant compliance, fare-setting analysis, and required reporting to agency leadership, state partners, and legislative stakeholders. Through accurate, transparent, and timely information, this role helps strengthen safe, reliable ferry operations and advances WSF's commitment to public service excellence.
  
  As we navigate a once-in-a-generation transformation to decarbonize our system - guided by our core values Serve, Respect, Trust, Grow Navigate- and bold strategic priorities Service Excellence, Improved Communication and Empowered People - there's never been a more meaningful time to come aboard at Washington State Ferries.
  What to Expect
  
  Among the varied range of responsibilities held within this role, you/the Performance Measures Specialist will:
  
  • Conduct advanced studies of WSF operational and capital program performance and develops recommendations.
  • Leads program evaluations and performance assessments for ferries reporting.
  • Develops WSF performance reports, dashboards, measures, policies, and analytical tools.
  • Supports fare setting reports through ridership, revenue, trend, and data analysis.
  • Research best practices and recommends improvements to performance measurement and reporting processes.
  • Prepares briefings, reports, and consultative guidance for WSF and department leadership.
  • Research federal grant opportunities, monitors compliance, prepares reports, and supports applications.
  • Collaborates with internal and external partners to respond to data requests and advance performance initiatives.
  • Uphold WSF's strategic priorities (Service Excellence, Improved Communication, and Empowered People) and values (Serve, Grow, Trust, Respect, and Navigate), ensuring they are embedded in WSF's culture through leadership actions
  
  Qualifications
  
  To be considered for this opportunity, the following are required:
  
  • Performance Measurement & Reporting
    • Expert-level knowledge of performance measurement principles, frameworks, and best practices.
    • Demonstrated ability to independently develop, evaluate, and refine complex performance metrics aligned to organizational and strategic goals.
    • Skilled in designing and producing sophisticated performance reports, scorecards, and dashboards tailored to diverse audiences including executive management, OFM, and the Legislature.
  • Data Analysis & Management
    • Comprehensive ability to collect, analyze, and synthesize complex, multi-source data sets to produce actionable findings.
    • Skilled in developing and directing data management systems, identifying information gaps, and producing sound analysis under tight deadlines.
    • Proficiency in statistical software, Microsoft Excel, Microsoft Word, Adobe Acrobat, and PowerPoint required.
  • Communication & Stakeholder Engagement
    • Skilled in translating complex technical information into clear, concise content for non-technical audiences at all levels.
    • Ability to deliver well-organized oral and written presentations and reports to varied audiences including WSF management, OFM, the Legislature, the State Transportation Commission, media, and the public.
    • Ability to build working relationships and gain support through collaboration and diplomacy.
  • Program & Project Management
    • Demonstrated ability to manage multiple projects and competing priorities effectively.
    • Skilled in leading work groups and coordinating analytical tasks across organizational boundaries without direct supervisory authority, including engagement with department staff, consultants, and external partners.
  • Growth Mindset
    • Actively demonstrates a commitment to learning and growth
  • Service-Oriented
    • Demonstrates a willingness to take action to meet the needs of others
  
  It is preferred that qualified candidates also have:
  
  • Professional experience in transportation planning, public transportation, or ferry/marine operations preferred.
  • Working knowledge of WSF programs including ferry operations, maintenance, and environmental programs desired.
  • Knowledge of or experience in transportation business operations and capital project management desired.
  • Familiarity with strategic planning principles, government budgeting, and legislative processes desired.
  • Strong analytical and technical writing experience desired.
  • Proficiency in data visualization tools and development of performance dashboards desired.
  • Working knowledge of federal transportation funding programs (FTA, FHWA, IIJA/BIL) and grant lifecycle processes desired.
  • Familiarity with federal compliance requirements, reporting obligations, and grant application processes desired.
  • Experience with federal grants management systems (e.g., TrAMS, EGMS) and federal reporting portals preferred.
  • Familiarity with marine union collective bargaining agreements as they relate to performance measurement and operational constraints desired.
  
  Important Notes
  
  • This position is eligible for teleworking and offers a flexible work arrangement that may include remote work, in-office work, and in-person meetings based on business needs. Employees must be able to report onsite when requested for meetings, collaboration, or operational needs. Regular in-person attendance is expected at a minimum quarterly, with additional onsite presence as needed. Travel may also be required based on position responsibilities.
  • The salary listed includes the legislative approved 5% salary premium for positions in King County.
  • In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code.
  • WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit
  
  Why WSDOT
  
  • Work-Life Balance - We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle.
  • Paid Leave - In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
  • Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
  • Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go tofor more information.
  
  Check out this video to learn more:
  How to Apply
  
  Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.
  
  In order to be considered for this opportunity, please include the following with your online application:
  
  • An attached Resume outlining (in reverse chronological order) your experience to date.
  • An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
  • Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment.
  
  Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
  WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
  
  WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov
  Contact Us
  
  For inquiries about this posting, you may contact the assigned Recruiter at Please be sure to reference 26DOT-WSF-90829 in the subject line.
  More than Just a Paycheck!
  Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
  
  We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
  
  Read about our benefits:
  The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
  
  Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
  
  Insurance Benefits
  Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
  
  Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
  
  To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
  
  Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
  
  Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
  
  The Washington State Employee Assistance Program promotes the health and well-being of employees.
  
  Retirement and Deferred Compensation
  State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
  
  Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
  
  Social Security
  All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
  
  Public Service Loan Forgiveness
  If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
  
  Holidays
  Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
  
  Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
  
  Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
  
  Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
  
  Sick Leave
  Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
  
  Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
  
  Vacation (Annual Leave)
  Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
  
  Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
  
  Pay status includes hours worked, time on paid leave and paid holiday.
  
  As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
  
  Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
  
  Military Leave
  Washington State supports members of the armed forces with 21 days paid military leave per year.
  
  Bereavement Leave
  Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
  
  Additional Leave
  Leave Sharing
  
  Family and Medical Leave Act (FMLA)
  Leave Without Pay
  
  Please visit the State HR Website for more detailed information regarding benefits.
  
  Updated 01-07-2026
  01
  
  Please select the option that best describes your experience developing performance measures, scorecards, dashboards, or reporting systems aligned with organizational goals.
  • Independently designed and managed enterprise-level performance frameworks, dashboards, and executive reports used for strategic decision-making.
  • Developed complex performance measures and recurring reports for division or agency leadership.
  • Created standard reports and metrics to track program performance.
  • Assisted with report preparation or data collection for performance reporting.
  • No relevant experience.
  
  02
  
  Please select the option that best describes your experience collecting, analyzing, and synthesizing complex data from multiple sources.
  • Independently integrated large, multi-source datasets and produced actionable analysis for executive or policy decisions.
  • Regularly analyzed multiple data sources and prepared recommendations or findings.
  • Performed routine data analysis using established tools and methods.
  • Assisted with data entry, validation, or basic reporting.
  • No relevant experience.
  
  03
  
  Describe your proficiency using Microsoft Excel, Word, PowerPoint, Adobe Acrobat, statistical software, or other analytical tools. Include examples of reports, dashboards, or analysis you created.
  04
  
  Please select the option that best describes your experience presenting technical or analytical information to non-technical audiences.
  • Regularly presented complex findings to executives, legislators, governing boards, media, or public audiences.
  • Frequently presented reports or recommendations to leadership and stakeholders.
  • Routinely communicated analytical findings to internal teams or managers.
  • Limited experience presenting technical information.
  • No relevant experience.
  
  05
  
  Please select the option that best describes your experience leading work across teams without direct supervisory authority.
  • Regularly led cross-functional teams, consultants, or partners to complete high-priority projects and achieve shared outcomes.
  • Frequently coordinated work across multiple teams or departments
  • Participated in collaborative projects with shared responsibilities.
  • Limited experience coordinating work outside assigned team.
  • No relevant experience.
  
  06
  
  Please select the option that best describes your ability to manage multiple projects and competing deadlines.
  • Independently managed numerous high-priority projects with shifting deadlines and competing stakeholder needs.
  • Managed multiple concurrent projects and consistently met deadlines.
  • Managed routine assignments with occasional competing priorities.
  • Managed individual assignments with limited deadline pressure.
  • No relevant experience.
  
  07
  
  Please select the option that best describes your professional experience in transportation planning, public transportation, ferry operations, marine operations, or government programs.
  • Extensive direct experience supporting transportation or ferry system planning, operations, or public sector performance programs.
  • Significant experience in transportation, transit, or government operations.
  • Related experience in another regulated or infrastructure-focused industry.
  • Limited exposure to transportation or public sector work.
  • No relevant experience.
  
  08
  
  Please select the option that best describes your experience with federal transportation funding, grants, or compliance reporting (FTA, FHWA, IIJA/BIL, etc.).
  • Independently managed grant reporting, compliance, applications, and federal systems for funded programs.
  • Regularly supported federal grant administration and reporting requirements.
  • Assisted with grant data, documentation, or compliance tasks.
  • Limited familiarity with grants or federal reporting.
  • No relevant experience.
  
  09
  
  Describe your experience preparing formal reports, briefing materials, policy papers, dashboards, or written recommendations for leadership or external stakeholders.
  10
  
  Please describe a time you improved a process, learned a new skill, or took initiative to better meet the needs of customers, leadership, or stakeholders. What was the outcome?
  11
  
  How did you learn of this employment opportunity?
  • Indeed
  • LinkedIn
  • Direct Email Notification
  • WSDOT social media (Twitter, Facebook, YouTube, etc)
  • Career Fair
  • Monster
  • WorkSource
  • Handshake
  • AASHTO
  • NACTO
  • COMTO
  • APWA
  • "NOW HIRING" banner/sign
  • Radio advertisement
  • WSDOT Employment Site
  • Careers.wa.gov
  • governmentjobs.com
  • Other (specify below)
  
  12
  
  If you selected 'Other' on the previous question, please specify how you learned of this employment opportunity in the space provided:
  Required Question

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