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Principal Customer Success Manager - ESD/Facility operations (Remote)
6 days agoWhat's your preference?
Job Description
- Req#: 300001138458141
Employer Industry: Automation and Technology Solutions
Why consider this job opportunity:
- Salary up to $(amount)
- Incentive plan eligibility
- Comprehensive benefits package including employer-subsidized medical, dental, vision, and life insurance
- Opportunities for professional development and educational assistance
- Work alongside dedicated experts in the field
- Chance to drive innovation and influence growth within the organization
What to Expect (Job Responsibilities):
- Develop and execute customer success roadmaps for profitable growth
- Drive adoption of offerings in ESD/Facility owner operations
- Build and nurture strategic partnerships with key companies
- Mentor leaders in developing impactful products for ESD/Facility owners
- Identify and implement strategies for increasing share of demand
What is Required (Qualifications):
- Bachelor's degree or a minimum of 10 years of successful career progression in operations
- Deep understanding of ESD operations and facility owner responsibilities
- Experience in building customer success strategies and driving software adoption
- Strong business and sales acumen, including budgeting and technology integration
- Proven ability to drive cultural change in sales and customer success teams
How to Stand Out (Preferred Qualifications):
- Minimum 10 years' experience in large, matrixed organizations with a proven track record of innovation and results
- Relevant domain experience in the employer's Fire markets (Buildings, Healthcare, Critical Environment, Hospitality)
- Knowledge of software marketplace development
#Automation #CustomerSuccess #CareerOpportunity #InnovativeSolutions #LeadershipRole
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