• Job Description

  Req#: HIG018146

  Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI .

  Inviting applications for the role of Process Associate, Sales Account Manager

  In this role, Our Strategic Sales team is responsible for delivering on programs and processes that drive growth in our segment of advertisers. As a Strategic Sales Specialist you will support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption.

  Responsibilities

  • Drive engagement with the book of business, prioritize top accounts and pitch most relevant product recommendations.

  • Research customer contact information using the tools provided to ensure a connection is established .

  • Build thorough understanding of the customer’s Ad campaigns, provide relevant consultative support and assist customers to get the best possible ROI for their Ad spends .

  • Keep customers engaged by scheduling regular follow-up meetings.

  • Represent the brand and ensure customers receive the highest level of sales and operational customer service .

  • Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.

  • After 60 days (training completed) flex time is available for those that qualify.

  Qualifications we seek in you!

  Minimum Q ualifications / Skills

  • Experience of Ad Sales and the digital advertising ecosystem

  • Strong interest in providing solutions for marketers and growing small businesses .

  • Experience in media sales. Agents should have prior experience in launching and optimizing digital media campaigns (e.g., Facebook, Google, Twitter)

  • Should have sales and customer care mindset to assure the best client experience .

  • Ability to manage multiple projects with strong attention to detail .

  • Ability to work well in a dynamic, fast changing environment .

  • Excellent presentation, written and verbal communication skills .

  • Creative, outside-the-box thinker and strategist

  • A team player and collaborator

  Preferred Q ualifications / Skills

  • Expert knowledge of Ads manager on any social media platform

  • Evaluate metrics and optimize campaign performance using data driven approach .

  • Demonstrated skill in educating others (e.g., advertisers, agencies)

  • Proven track record of reaching and exceeding sales goals.

  • Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up

  • Bachelor’s degree in business, communications, marketing, or another related area of study

  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

  Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training .

• About the company

  Genpact is an American professional services firm headquartered in New York City, New York.

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