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Program Manager II - Customer Success Programs
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Job Description
- Req#: 7266685
Employer Industry: Internet of Things (IoT) Solutions
Why consider this job opportunity:
- Salary up to $111,600
- Opportunity for career advancement and growth within a high-performance culture
- Flexible working model, supporting both remote and in-person work
- Engage in meaningful work that impacts essential industries
- Collaborative team environment focused on shared success
- Comprehensive benefits package, including health benefits and employee-led remote working options
What to Expect (Job Responsibilities):
- Support program execution by partnering with Senior Program Managers on key workstreams and tracking milestones
- Analyze and report outcomes by defining KPIs, collecting data, and delivering insights through dashboards
- Coordinate cross-functional work by facilitating meetings and communications across various teams
- Document and improve processes by maintaining up-to-date documentation and optimizing workflows
- Drive adoption and change by supporting change management efforts and building communication plans
What is Required (Qualifications):
- Bachelor’s degree or equivalent practical experience
- 3-5 years in project management, program management, sales operations, or business analysis
- Comfortable working in a remote environment and effectively collaborating across time zones
- Proficiency in Excel/Sheets and basic data tools (e.g., Looker, Tableau, or Salesforce reporting)
- Excellent attention to detail and follow-through
How to Stand Out (Preferred Qualifications):
- Familiarity with GTM systems (Salesforce, NetSuite, Gong, etc.)
- Experience supporting change management or enablement efforts
- Certification or coursework in Agile, PMP, or similar methodologies
- Experience using AI-powered tools to enhance productivity and streamline tasks
#IoT #ProgramManagement #CareerOpportunity #FlexibleWorking #CustomerSuccess
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