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Regional Customer Success Manager - Automotive AI (Florida/Georgia)
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Job Description
- Req#: 7308442
Employer Industry: Technology Solutions for Automotive Businesses
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- Open and transparent culture that fosters collaboration
- Life insurance, long and short-term disability coverage
- Onsite HQ (Utah) child care center, subsidized for employees
What to Expect (Job Responsibilities):
- Serve as the primary post-sales point of contact for large automotive dealerships using AI products
- Act as the quarterback for a regional territory of the largest automotive customers, including 2-3 onsite dealership visits per week
- Guide dealerships through their AI transformation while addressing inquiries, issues, and escalations
- Drive and increase adoption and utilization of podium products through in-depth product and industry knowledge
- Conduct regular check-ins to assess customer satisfaction and identify opportunities for improvement
What is Required (Qualifications):
- Minimum of 5 years of experience in customer success, consulting, onboarding, or account management
- At least 3 years of experience in the automotive industry
- Proven ability to effectively communicate with customers at all levels, including CEOs and VPs
- Strong problem-solving and analytical skills to address customer challenges
- Bachelor's degree required
How to Stand Out (Preferred Qualifications):
- Consistent over-achievement in past and current positions
- 3+ years of B2B software experience
- Scored in the top 10% in performance reviews for the past 3 years
#TechnologySolutions #CustomerSuccess #AutomotiveIndustry #CareerAdvancement #EmployeeBenefits
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