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Remote Administrative Assistant
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Job Description
- Req#: JP-005644994
Employer Industry: Life Insurance Services
Why consider this job opportunity:
- Salary up to $19.00/hr
- Comprehensive benefits package including medical, dental, vision, and 401(k) retirement plan
- Opportunity for career advancement with potential transition to a permanent position
- Fully remote work environment with flexible shifts
- Supportive team of case managers and a collaborative work atmosphere
- Employee Assistance Program and transportation benefits available
What to Expect (Job Responsibilities):
- Conduct professional and courteous interviews and follow-up calls to gather personal and medical information
- Accurately enter data into the Application Interview System (AIS) and Assistant Underwriting System (AURA)
- Provide prompt and professional service to all inquiries received by phone or in writing
- Resolve problems and expedite business by effectively communicating with underwriting staff and other departments
- Communicate App Assist policies, procedures, and guidelines to internal and external customers
What is Required (Qualifications):
- Minimum of 3 years of administrative or customer service experience
- Strong communication skills and proficiency in Microsoft Office
- Detail-oriented with a solid understanding of medical terminology
- Proficient in data entry and customer service
- Ability to maintain a private office space and connect a computer to a router
How to Stand Out (Preferred Qualifications):
- 3+ years of customer service experience, preferably in a call center
- Strong administrative and organizational skills
- Comfort with medical vocabulary and terminology
#LifeInsurance #RemoteWork #CustomerService #CareerGrowth #EmployeeBenefits
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