Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Remote position with the flexibility to work from home
- Competitive salary up to $50,000 annually
- Opportunity for career growth and advancement within the organization
- Supportive and collaborative work environment
- Chance to promote client products and services
- Consistently achieve established standards of the position

What to Expect (Job Responsibilities):
- Answer incoming customer live chats regarding website navigation issues, service questions, and general client concerns
- Evaluate customer interactions and escalate issues to Online Chat Manager when necessary
- Build relationships with new customers to understand and fulfill their needs
- Respond accurately and concisely to customer questions, inquiries, requests, and problems
- Provide administrative support to the customer service team

What is Required (Qualifications):
- High school diploma or equivalent
- Experience in customer service
- Strong telephone etiquette
- Familiarity with CRM tools
- Excellent communication skills

How to Stand Out (Preferred Qualifications):
- Knowledge of CRM tools
- Experience in financial services industry
- Ability to adapt to different personalities

#FinancialServices #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

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