• Job Description

  Req#: 1437976
  Employer Industry: Procurement and Supply Chain Solutions
  
  Why consider this job opportunity:
  - Salary up to $50,000
  - Strong benefits package including medical, dental, vision, and life insurance
  - Opportunity for career advancement and growth within the organization
  - Supportive and collaborative work environment with a focus on innovation
  - Flexible working hours with the potential for remote work options
  - A commitment to a diverse and inclusive workplace culture
  
  What to Expect (Job Responsibilities):
  - Interact with customers via inbound and outbound calls, and requests through the case management system
  - Provide support and education on purchasing programs, processes, and vendor performance
  - Use computer systems to track and troubleshoot customer inquiries while maintaining service level agreements
  - Work directly with distributors and manufacturers to resolve customer issues
  - Support all purchasing programs and assist with special projects as needed
  
  What is Required (Qualifications):
  - Experience with case management software and phone queue technology
  - Completion of an undergraduate degree or equivalent business experience in customer service
  - Strong knowledge of customer care techniques and processes
  - Exceptional analytical, listening, and communication skills
  - Advanced computer skills in MS Office Suite (Word, Excel, PowerPoint, SharePoint, and Outlook)
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a call center environment
  - Background in purchasing/procurement and/or hospitality/foodservice
  - Creative problem-solving skills and ability to multi-task effectively
  - Flexibility to adapt to changing business needs
  - High level of integrity and ethics
  
  #Procurement #SupplyChain #CustomerService #CareerOpportunity #FlexibleWork #DiversityAndInclusion
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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