Job Description Summary

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual…

To join our team as a Senior Account Manager! You will act as a representative to the customer's organization. Establishes and builds relationships in local, regional, and national markets. Manages and promptly resolves customer concerns. Records, tracks customer interactions in accordance with the corporation's procedures. Verifies product installations and that all paperwork received is accurate and complete. Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes. Develops strategies to drive increased savings acquisition. Works with engineering and program to research and analyze current and future technical specifications and requirements. Prepares sales forecasts. Troubleshoots technical issues, determine a solution in accordance with product and customer specifications, and recommends solutions.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.

For this exciting career opportunity, you’re a great fit if you can…

• Maintain current accounts and develop new accounts for large kWh and/or revenue goals for more than one program, including cross-practice account relationships.

• Act as local, on-site program and company representative to customers and contractors; to encourage participation in the program and overcome barriers. Design and deliver proposals.

• Document customer and contractor interactions to adhere to program requirements. Provide input and status updates to program staff

• Troubleshoot technical problems and issues, provide technical advice, guidance, and training on installation, adaptation, configuration, or enhancement in accordance with client specifications

• Travel throughout a defined territory with a large geographic impact for high-tier clients.

• Recruit, train, educate and develop relationships with contractors and other Trade Allies to encourage effective marketing of midstream programs.

• Develop outreach tactics to assist in recruiting customers and trade allies.

• Develop a comprehensive understanding of the business customer base.

• Integrate program offerings into customer operations to improve customer service and satisfaction.

• Perform event planning, coordination and presentations of programs.

• Work to serve as a liaison between customers and contractors to enhance program satisfaction.

• Work in cooperation with other energy efficiency programs to move projects forward and follow-up on leads.

• Leads researching of the markets; accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs.

• Build a base of “registered” Trade Allies specific to the specified programs.

• Identify improvement barriers and report information to the Program Manager.

• Ensure continuous improvement of operations.

• Prepare robust weekly, monthly and quarterly activity reports and track progress towards program goals.

• Travel

In this exciting career opportunity, you will have…

• 7+ years of relevant industry experience
• Bachelor’s degree preferred
• Relevant industry certifications could replace work experience

Compensation Range

$77,700.00 - $116,600.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Additional Job Description

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.