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Senior Client Success Manager
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Job Description
- Req#: 5097656008
Employer Industry: Digital Health and Wellness
Why consider this job opportunity:
- Salary up to $130,000 USD
- Comprehensive benefits package and eligibility for an annual bonus program
- Hybrid work environment promoting work-life balance
- Opportunity for career advancement and active participation in business practices and process improvements
- Supportive and inclusive workplace culture that values diversity
What to Expect (Job Responsibilities):
- Develop and maintain relationships with stakeholders in client organizations, ensuring engagement and satisfaction
- Create and execute enrollment and engagement strategies, tracking goals and aligning tactics
- Analyze program performance data to provide insights and recommendations to clients
- Lead project management for client initiatives, anticipating needs and adjusting plans as necessary
- Collaborate with internal teams to brainstorm and implement solutions for client engagement
What is Required (Qualifications):
- Bachelor's Degree
- Minimum of 5 years of experience in client success or account management in the wellness or healthcare/digital health industry
- Proven track record of exceeding performance goals
- Strong written and verbal communication skills
- Ability to balance workload and prioritize effectively in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- A client-centric approach with the ability to balance organizational and client needs
- Goal-oriented with a growth mindset and strong problem-solving abilities
- Highly collaborative with the ability to develop strong relationships internally and externally
- Strong attention to detail and organizational skills
#DigitalHealth #ClientSuccess #CareerOpportunity #HybridWork #DiversityAndInclusion
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