• Job Description

  Req#: SENIO006116

  Title: Senior Director, HR Operations

  Location: Remote

  About The Princeton Review

  The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram.

  About the Position

  Reporting to the Chief People Officer, the Senior Director, HR Operations is a newly developed leadership role responsible for driving excellence and efficiency across The Princeton Review (TPR) and Tutor.com’s People Operations functions. This leader will oversee HR Operations—including HR systems, payroll, compliance, compensation, benefits, and total rewards—while also managing the HR Business Partner team and serving in a senior HRBP capacity for a portion of their portfolio.

  This position is both strategic and hands-on, directing daily operations across multiple functional areas while shaping long-term people strategies that support a distributed workforce of 300+ corporate employees and a high-volume instructor and tutor population across the U.S. and Canada. The Senior Director, HR Operations will build scalable processes, lead and develop HR team members, steward a culture of equity and inclusion, and partner closely with leaders to ensure HR programs are aligned with the company’s go-forward strategy.

  What You'll Do

  HR Business Partner Leadership

  • Lead, coach, and develop the HRBP team, ensuring high-quality partnership to business leaders across the organization.

  • Establish HRBP frameworks, operating rhythms, and service delivery standards that drive strategic workforce support.

  • Support performance management, employee relations, organization design, talent planning, and leader coaching.

  • Champion a culture of accountability, inclusion, collaboration, and equitable people practices.

  Serve as Senior HR Business Partner

  • Act the HRBP for a designated segment of business, providing strategic consultation across performance management and development, workforce planning, team design, and culture.

  • Assess organizational needs and design solutions related to workforce planning, engagement, and leadership effectiveness.

  HR Operations Leadership

  • Oversee end-to-end HR Operations, including payroll, HRIS, compliance, employee data integrity, leave administration, and cross-functional HR processes.

  • Design, implement, and continuously improve scalable policies, practices, and systems that support a complex, high-volume, multi-state workforce.

  • Partner with Finance, Legal, IT, and business leaders to ensure timely and accurate execution of payroll, HR cycles, employment changes, and compliance requirements.

  • Use analytics, dashboards, and employee insights to guide People Operations decisions and assess organizational and workforce trends.

  • Ensure compliance with federal, state, and local employment regulations.

  • Lead compensation and compliance processes, including EEO, AAP, ADA, FMLA, and other regulatory requirements.

  • Maintain high standards for reporting accuracy and data governance.

  Total Rewards, Compensation & Benefits

  • Lead the strategic direction and administration of all compensation, benefits, and total rewards programs.

  • Oversee annual merit cycles, compensation reviews, benchmarking, variable pay, and equity analyses.

  • Drive the design, communication, and execution of health and well-being programs, including annual open enrollment.

  • Evaluate trends and costs; make innovative, equitable recommendations to ensure programs remain competitive and cost-effective.

  • Oversee vendor management, optimize program delivery, negotiate contracts, and ensure excellent employee experiences.

  • Create and maintain TPR/Tutor.com’s rewards and recognition programming.

  • Coach leaders through complex employee matters with strong judgment, situational awareness, and risk mitigation.

  Who You Are

  • You bring 15+ years of progressive HR experience, with demonstrated leadership across HR Operations, Payroll, Compensation, Benefits, and/or Total Rewards.

  • You have previously served as an HR Business Partner in your career and have demonstrated experience strategically partnering with leadership and business leaders on full cycle talent programs.

  • You demonstrate expertise in building and scaling equitable and compliant HR programs for distributed multi-state workforces.

  • You possess deep subject matter knowledge in compensation, benefits, and HR operations, with the ability to apply it strategically and pragmatically.

  • You have strong analytical skills; the ability to leverage data, reporting, and systems (UKG or similar) to inform decisions.

  • You have a Proven ability to coach leaders, navigate complex employee relations issues, and influence senior stakeholders.

  • You bring experience leading and developing HR team members across specialties, fostering collaboration and shared accountability.

  • You have exceptional judgment, problem-solving skills, and commitment to high-quality execution.

  • You have a demonstrated commitment to diversity, equity, inclusion, and belonging—embedding equitable practices across people programs.

  • You demonstrate an effective ability to manage multiple workstreams, prioritize effectively, and deliver outcomes aligned with organizational strategy.

  • You set ambitious and achievable goals to deliver high-quality outputs and results for multiple initiatives, while empowering, inspiring and holding self and others accountable for delivering on commitments consistently

  • You model inclusive and collaborative leadership, working effectively with colleagues from a diverse range of backgrounds.

  • You hold high standards for confidentiality and data integrity.

  What We Offer

  The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on, and all qualified applicants will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.

  The salary range for this role is $130K - $150K annually.

  To Apply:

  As part of your application, please include your resume and a thoughtful cover letter, addressed to Presceia Cooper, SVP, People, outlining how your skills and experience meet the qualifications of the position.

  The Princeton Review offers a competitive salary and benefits package, commensurate with experience and skills.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  The Princeton Review is an education services company providing tutoring, test preparation and admission resources for students.

Notice