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Senior Tech Specialist

6 days ago

Pay$54400.00 - $81600.00 / year
LocationMaryland/New York
Employment typeFull-Time

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  • Job Description

      Req#: R0147920
      Employer Industry: Digital Commerce Solutions for Retail, Restaurant, and Banking Industries

      Why consider this job opportunity:
      - Salary up to $81,600.00
      - Comprehensive employee benefits including medical, dental, life, and vision insurance
      - Paid vacation and 401k plan
      - Opportunity for career advancement and growth within the organization
      - Work in a flexible schedule with evening and night shifts
      - Engage in innovative technology solutions in a collaborative environment

      What to Expect (Job Responsibilities):
      - Support clients by configuring NCR software solutions to meet customer needs
      - Troubleshoot hardware and software issues promptly to adhere to contractual SLAs
      - Monitor and analyze Helpdesk entries to ensure client satisfaction
      - Organize and coordinate installation, deployment, and upgrades of software and hardware
      - Provide ongoing education and training to users, proposing changes for optimal results

      What is Required (Qualifications):
      - Bachelor of Science degree in Information Technology or 5+ years of IT/Software Application Support
      - CompTIA Security+ Certification
      - Current Active DOD Security Clearance at the Secret Level or higher
      - Knowledge of IT operations in a government environment
      - Strong technical ability and excellent written and oral communication skills

      How to Stand Out (Preferred Qualifications):
      - Previous experience working on an IT Service Desk supporting 500+ customers
      - 5+ years of IT experience working with the United States Government
      - Experience with software deployment and application support
      - Excellent technical troubleshooting skills

      #DigitalCommerce #ITSupport #GovernmentServices #CareerOpportunity #FlexibleHours

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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