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Specialist, Cisco Services and Renewals -REMOTE
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Job Description
- Req#: SPECI009389
Employer Industry: Technology Solutions and Digital Transformation
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Collaborative work environment with a focus on innovation and teamwork
- Chance to work with cutting-edge digital solutions and next-generation AI
- Engaging role with direct customer interaction and strategic impact
- Support for federal customer base, enhancing experience and skills in a specialized area
What to Expect (Job Responsibilities):
- Proactively manage customer Cisco renewals and timelines for assigned accounts
- Review renewals for upsell opportunities and create quotes/proposals
- Participate in customer-facing meetings to present offerings and drive opportunities to closure
- Maintain and reconcile end-user's Cisco contract inventory and manage the process quarterly and annually
- Collaborate with cross-functional teams to promote and develop the Cisco service practice
What is Required (Qualifications):
- Proficient in Microsoft Excel and MS applications
- Strong written and verbal communication skills
- Ability to work independently and in a cross-functional team environment
- Strong knowledge of Cisco services, contracts, and Enterprise Agreements
- Familiarity with Cisco asset/contract management systems
How to Stand Out (Preferred Qualifications):
- 3+ years' experience in a support agreement renewal role
- Experience with Cisco service contracts and Enterprise Agreements
- Direct customer-facing experience, including presentations and consultative selling
- Ability to provide revenue growth through renewals and upsells
- Contract and order management experience
#TechnologySolutions #DigitalTransformation #CareerOpportunity #CustomerEngagement #Innovation
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