Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Salary up to $164,800
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and experience
- Competitive compensation package
- Comprehensive benefits supporting physical, mental, and financial well-being

What to Expect (Job Responsibilities):
- Provide direct leadership to a team of program managers to support a high touch relationship with customer base
- Actively manage strategic accounts to ensure world-class customer experience
- Develop and manage a business unit budget to meet financial objectives
- Ensure customer satisfaction and retention through consistent engagement
- Optimize business processes using Lean and Six Sigma methodologies

What is Required (Qualifications):
- 7+ years leading a team of program/account managers
- Project management experience
- Strong financial and pricing acumen
- Executive presence
- Experience in a highly regulated environment

How to Stand Out (Preferred Qualifications):
- PMP certification preferred
- Previous large-scale integration experience a plus
- ERP experience (SAP strongly preferred)
- Pricing/contracting/chargeback experience
- Ability to manage multiple projects/tasks and meet deadlines in a fast-paced environment

#HealthcareServices #CustomerExperience #CareerGrowth #CompetitiveCompensation #LeanSixSigma

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