• Job Description

  Req#: STRAT004776

  Cleaver Brooks is looking for a is looking for a Strategic Account Manager to join our team. The Strategic Account Manager has responsibility for assessing, developing, managing, maintaining and growing business within major account customers that are in alignment with corporate growth and business development initiatives of Cleaver-Brooks.

  Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!

  Job Location: Thomasville, GA (Open to other Cleaver Brooks locations or remote)

  Account Management Department

  The Strategic Account group is part of the Account Management Department which is responsible for managing and coordinating the sales efforts of Cleaver-Brooks three business units and the Sales Representative Organization. The three business units are (1) Packaged Boiler Systems, (2) Engineered Boiler Systems, (3) Asset Lifecycle Management. Responsibilities of the account management department include managing the sales activities of the representative sales force and assisting the business units with sales support. Furthermore, assistance is required to support the global sales and service organizations as they promote and sell the full breadth of product offering from Cleaver-Brooks.

  Essential functions:

  • Manage the Strategic Account program and serve as the primary point of contact with targeted companies in select vertical markets.
  • Develop and manage standard operating processes around strategies and business plan development, analysis, and implementation for the targeted accounts
  • Possess a thorough understanding of multilevel sales process of large capital equipment intensive corporations while also managing the relationships of accounts in conjunction with an independent representative organization.
  • Experience with sales agreements and equipment contract language is essential.
  • Initiate, manage and supervise business development initiatives for the strategic account program and regularly report on account status, metrics and key performance indicators.
  • Create, manage, maintain and deliver periodic reports highlighting Strategic Account program performance. Additionally, develop strategies and business plans for annual growth.
  • Maintain Salesforce CRM records and prepare account reviews, pipeline reports, and activity plans
  • Collaborate across internal businesses to ensure the accounts are supported cross functionally.
  • Possess excellent organization and communication skills both written and oral.
  • Effectively interact with a number of outside companies including sales and service representatives, customers, end-users, business associations and professional organizations
  • Stay current with changes and advances in technology as well as changes within the Corporation. Utilize this knowledge to recommend improvement in systems and procedures.
  • Proactively take action to achieve the department goals

  Basic Requirements:

  Education:

  • Bachelor’s degree (BA or BS) from four-year College or University in related field, preferably in Engineering, Marketing, Business or Finance.
  • MBA preferred

  Experience:

  • 5+ years of experience showing advancement, business development and sales growth including sales and marketing support services
  • Preferred experience with capital equipment Sales Management with large national/global accounts.

  Other Requirements:

  • Other duties as assigned by the Vice President of Account Management
  • An entrepreneurial aptitude with an ability to thrive in a fast-paced, creative, performance-driven environment that is focused on stretch goals and tied to metrics.
  • Enforce appropriate standards, processes, and documentation required to successfully support a Strategic Account program on an ongoing basis.
  • Proven ability to quickly learn new applications, processes, and procedures
  • Must be able and willing to collaborate in a team/cooperative environment as well as exercise independent judgment and initiative
  • Ability to set and change priorities amongst multiple competing constituencies and project ambiguities. Must possess a ‘can do attitude’.
  • Ability to be a self starter, take initiative, and perform quality work with minimal supervision
  • 60+% travel within North America to support the sales programs will be required.
  • Managing and Planning Marketing Events/Meetings targeting business development with new and existing accounts.
  • Experience and a successful record in a role of developing and working with large Key Accounts, Sales Account Management and New Business Development or similar roles.
  • Prefer candidates who are highly resourceful, possess an intellectual curiosity, a desire to investigate, and will take initiative to explore available sources of information to acquire the necessary data.

  Benefits of Being a Cleaver-Brooks Employee:

  • Competitive salary
  • Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
  • Cash matching 401(k) plan
  • Employee assistance program (EAP)
  • Pet insurance
  • Employee discount program
  • Tuition assistance
  • Paid time off and 11 paid holidays

  Who is Cleaver-Brooks:

  Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

  This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.

  By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Cleaver-Brooks is your total solution provider for boilers and boiler room systems, including rentals, maintenance programs, parts, and training.

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