• Job Description

  Req#: 1297

  Job Purpose

  • Promotes a positive safety culture through visible proactive, consistent and influential behaviours
  • Maximise opportunities to apply process improvement and best practice methodologies (where appropriate)
  to improve process efficiency
  • Actively demonstrate and promote the Cadent Values, and positively contribute to a customer- oriented
  approach
  • Design and monitor appropriate metrics to ensure effective performance and continuous
  improvement in the work of the team
  • Manage and build excellent relationships with internal and external stakeholders
  • Understand the difference between diversity and inclusion and what is meant by creating an inclusive
  environment

  Key Responsibilities

  The role holder will be accountable for:
  • Leading and managing strategic and tactical responses to Streetworks and Stakeholder challenges
  and opportunities which have significant Reputational, Commercial and regulatory dimensions
  • Managing over £1m of fines, permitry-related costs, including the negotiation of them with third
  parties
  • Managing the reinstatement performance, inspection, coring and defects
  • Ensuring that we deliver in-line with regulations and collect the necessary data to support regulatory
  reporting and the application of the uncertainty mechanisms provided in RIIO-2
  • Accountable for the Streetworks process within the Network, ensuring any issues are resolved
  effectively and areas for improvements / innovations are embedded successfully
  • Accountable for noticing and perimetry compliance
  • Engaging and working with the other Network Leads to ensure a consistent response to new permit
  and legislation consultations
  • Leading permit schemes and new legislation consultations
  • Accountable for strategy development and ongoing engagement with Highways Authorities (HAs)
  • Accountable for ensuring all defects are resolved in a timely and appropriate manner
  • Addressing and resolving escalated complaints / challenges
  • Accountable for the development / production of Network specific MI
  • Cadent lead for key working groups such as; Highways Authority and Utilities Committee (HAUC) /
  National Joint Utilities Group (NJUG) / Highways Authority (HA) interface meetings where required
  • Developing a stable reinstatement back-office process, ensuring that all day-to-day targets are met, with
  accurate data from Cadent’s systems
  • Ensuring that contractual obligations are met with our Local Delivery Partners (LDPs), to ensure performance is
  monitored through meetings and accurate data
  • Providing high level reporting on Streetworks and reinstatement performance and develop action plans for poor
  performing processes
  • Developing robust coring schemes are implemented with our contract staff to ensure compliance around
  legislation
  • Ensuring that our pipeline of collaborative works is healthy through good dialogue and interfaces with other
  utility companies.

  Skills and Experience

  Qualifications
  • HNC / NVQ or equivalent in an engineering discipline
  • NRSWA Supervisor Certification
  • Valid UK Driving Licence
  • Safety qualification (such as NEBOSH, IOSH Certificate) (desirable)

  
  Practical Experience
  • Significant knowledge of appropriate legislation, policy and procedures; including NRSWA and TMA
  • Strong people management and leadership skills
  • Strong interpersonal and communication skills, capable of influencing at senior levels, and gaining
  support/commitment from a wide operational group
  • Extensive experience of an operational or contractor environment
  • Strong problem-solving skills
  • Able to articulate and present materials to a wide audience at senior levels
  • Gravitas at all levels

• About the company

  We are the UK’s biggest gas distribution network. We manage a network of more than 80,000 miles of pipes which transport gas to 11 million UK customers.

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