• Job Description

  Req#: 26129
  Position Details
  
  Position Information
  
  Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.
  
  Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.
  
  If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.
  
  Position Title
  Student Technical Support Assistant II _Non-FWS
  
  Level of Support
  Student Support II
  
  Position Type
  Non-FWS
  
  Number of Openings
  1
  
  Work Hours
  During Standard Business Hours (M-F 8am-5pm)
  
  Wage Per Hour
  $19
  
  Division/School
  Division of Information Technology
  
  Department Name
  642005 PROJECT AND PORTFOLIO MANAGEMENT
  
  Department Bio
  
  Position Specific Summary
  
  The Student AI Solutions Specialist supports GW's academic and administrative communities by helping design, deploy, and maintain AI-powered tools and agents. This is a hands-on role ideal for a student with an interest in applied AI, prompt engineering, or enterprise technology - offering real-world experience building solutions used by faculty, staff, and researchers across the university. This role is expected to work ~20 hours per week. Flexible scheduling around academic commitments.
  
  • Assist in building and deploying AI agents using platforms such as NebulaOne, Box AI, Zoom AI, and Google Gemini to automate workflows for academic and administrative teams.
  • Engineer and refine prompts to tailor LLM behavior for use cases including summarization, metadata extraction, and document analysis.
  • Collaborate with faculty, staff, and researchers to identify manual or repetitive tasks suitable for AI-driven solutions.
  • Support troubleshooting and iteration of deployed agents; assist non-technical users with onboarding and day-to-day use.
  • Help maintain centralized AI hubs (e.g., Box AI workspaces) to ensure document consistency and agent usability across teams.
  • Contribute to internal documentation, training materials, and AI usage guides
  
  
  Standard Position Description
  
  The student will provide technical and computer support assistance to departments and customers. Tasks may include: providing customer service to individuals with technical issues or requests, maintaining technical systems, set up and/or operate computer, audiovisual, and/or sound systems. Special projects or other duties may be assigned related to specific departmental needs.
  
  Professional Outcomes
  Critical Thinking, Communication, Teamwork, Professionalism, Inclusion, Technology and Data, Career Development
  
  Required Qualifications
  
  Some applicable educational, technical, or professional experience required, some training will be provided.
  
  Preferred Qualifications
  
  Strong written and verbal communication skills
  Ability to work independently and manage multiple tasks across different teams
  Interest or coursework in AI, machine learning, data science, computer science, or a related field
  Prior experience with AI tools or prompt engineering is a plus, but not required
  
  Posting Detail Information
  
  Job Open Date
  05/26/2026
  
  Job Close Date
  06/05/2026
  
  Campus Location
  Online & Virginia Academic Centers
  
  Work Type Designation
  Remote/Virtual
  
  Hiring Manager Name
  Sue Bogan
  
  Special Instructions Summary
  
  EEO Statement
  
  The university is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer committed to maintaining a nondiscriminatory, harassment-free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.
  
  For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement.
  
  Background Check
  
  The student employee will:
  In this position, the student will not perform any functions and/or have access to any financially, safety, or security sensitive items listed above. - Background check not required.

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