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Technical Documentation Specialist - REMOTE
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Job Description
- Req#: 123810817554367
Employer Industry: Technology Solutions for Healthcare and Government Sectors
Why consider this job opportunity:
- Opportunity for career advancement and personal growth within a supportive organization
- Generously sponsored medical insurance and fully paid premiums for dental, vision, life, and disability insurance
- Generous 401k matching program (100% match up to 6%)
- Open PTO policy allowing for flexible time off
- Tuition and certification reimbursement to support continuous learning
- Chance to contribute to impactful projects that benefit communities
What to Expect (Job Responsibilities):
- Author and edit technical documentation for the design and architecture of SaaS products, ensuring client-specific requirements are met
- Document complex program and system needs for both technical and non-technical audiences
- Lead internal and customer-facing review meetings to address documentation issues
- Collaborate with cross-functional teams to create high-quality program documentation, including user guides and training materials
- Analyze data and assist in the specification of report packages for diverse audiences
What is Required (Qualifications):
- Bachelor's degree in Computer Sciences, Technical Writing, or a related field is preferred
- 5+ years of experience as a Technical Writer in healthcare, HHS, CMS, MMIS, or similar fields
- Experience as an EDI Analyst and with state or government clients
- Proven ability to create and edit user guides, technical guides, and program plans
- Strong analytical skills to present technical information to various audiences
How to Stand Out (Preferred Qualifications):
- Attention to detail and the ability to maintain accuracy
- Expertise with Microsoft Office Software (Word, Excel, PowerPoint, Visio, SharePoint, Smartsheet, MS Project, Control Center, and O365) and Adobe Professional
- Capability to manage multiple tasks while understanding broader organizational goals
- Submission of examples of business writing during the application process
- Experience with Federal CMS or State MMIS projects
#TechnologySolutions #HealthcareTechnology #TechnicalWriting #CareerGrowth #EmployeeBenefits
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