Technology Business Partner

Status: Full-Time

Location: Washington - Seattle, Tacoma greater area (Hybrid)

Compensation: $95,000.00 - $115,000.00

Employee Perks:

• Tuition assistance
• Mentorship opportunities
• Employee assistance program featuring free counseling services, financial coaching, legal services, and more.
• Generous employee referral program
• Paid time off/sick leave (rolls over annually)
• 401K retirement plan with employer contributions
• Comprehensive benefits package with medical coverage, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage

Avamere understands the importance of affordable and accessible healthcare for our team members and is very excited to partner with SEIU 503 and the Essential Worker Healthcare Trust to offer an excellent health insurance benefit plan at a significantly reduced cost to the employee.

Starting in 2023, our Full-Time Oregon team members will be able to participate in a PPO or HMO plan with deductibles as low as $800.00 with significantly reduced premium costs. Employees will be eligible to start using their benefits within their first month of hire – no 60+ day waiting period! Vision, Dental, STD, LTD, AD&D, and other benefits are available for enrollment as well.

Job Summary

The Technology Business Partner (TBP) will play a key role in aligning technology strategies and initiatives with business objectives. Reporting directly to the CIO, this role requires a critical thinker who can effectively partner with Regional Leaders and Administrators to drive organizational performance through the effective deployment of technology. The Technology Business Partner is also a key player in the specification and effective use of our Enterprise Applications. This position is supporting our WA region facilities. We have locations in Tacoma, Issaquah, Bellingham, Burien, Seattle, Sequim, Shoreline, Port Orchard,

Essential Duties and Job Responsibilities

• Bring the ‘voice of the customer’ back to the enterprise technology group by spending time at each facility on a regular basis and meeting face-to-face with regional leaders. Through this process, the TBP understands business needs and translates those into technology requirements. It is expected that the TBP builds strong relationships with all leaders in their regions.
• To be an effective liaison, the TBP will need to learn the Skilled Nursing Facility systems and processes at a deep level. This will require spending time at the facility, talking to staff members, and shadowing them to understand where they hit roadblocks that technology could address.
• Be a subject matter expert in key components of the organization’s enterprise architecture. The TBP understands key business applications (Electronic Medical Record systems, financial systems, HR systems, corporate productivity systems associated with our Microsoft suite of tools, analytic systems, etc.). While a given TBP may not have deep expertise in all those systems, it is expected that between the two TBPs, there is strong coverage of expertise across the organization’s business applications.
• Be an escalation point for issues the business is having that are not being satisfactorily resolved via the ticketing system.
• Working with the rest of the Technology Group orchestrate as well as provide direct effort towards application-related tasks: selection, optimization, cross-application interface, business analytics, training, etc.
• Support other Technology Group committees relevant to the delivery of technology services (e.g., security council, project teams,
• Recommends new approaches, policies, and procedures to continually improve the efficiency of the Technology Group and services performed; supports the Technology Group in implementing programs to help improve the employee experience.
• Stay current on Technology trends to enhance organizational effectiveness.

Other Functions:

• Support the CIO in other activities as needed.

Successful incumbent employees must be able to perform the essential duties of the position to the satisfaction of the organization, with or without a reasonable accommodation.

Requirements and Qualifications

Minimum Qualifications

• A Bachelor's degree in a Technology or related field; Five (5) years of experience in an Enterprise Technology group; and an equivalent combination of education and experience may be considered.
• Strong team player with excellent communication and collaboration skills while also being able to lead a working group.
• Experience working with end users collecting requirements and communicating best practices.
• Strong customer orientation
• Strong IT technology background.
• Good data analysis skills (Excel-based)
• Excellent written and verbal communication skills
• Self-motivated and self-directed.
• Strong organization skills, detail-oriented, and excellent follow-through skills.

Preferred Qualifications

• Application certifications relevant to the role. Microsoft certifications are particularly valuable.
• Previous experience in a Healthcare environment (or experience in an organization where front-line workers are a significant share of the overall employee base).
• Experience working as a consultant.
• Multiple years of experience architecting Microsoft Collaboration (Teams, Exchange), Content Management (SharePoint, OneDrive, OneNote), and Productivity (Word, Excel, PowerPoint) solutions
• Experience selecting and working with solutions vendors.
• Good understanding of Microsoft license tiering and bundles (e.g., know the difference between O365E3 vs. O365F3 vs. M365E3).
• Reasonable understanding of Microsoft EMS (Enterprise Mobility and Security) products
• Good understanding of common infrastructure components: Active Directory, DNS, DHCP, Networking concepts, mail routing, Exchange Server, and Windows 10 Management

Avamere Skilled Advisors, LLC is an Equal Opportunity Employer and participates in E-Verify.