Position Summary

MAG Aerospace is seeking a Tier 2 Help Desk Technician supporting the U. S. Army Customer Interface/Policy-Communications Security Logistics Activity (CIP-CSLA) program in Ft. Huachuca, AZ.

The Help Desk Technician will support the Tier 2 Help Desk in managing COMSEC material, Information Security (INFOSEC), the Army Key Management Structure (AKMS), and the Electronic Key Management System (EKMS) / Key Management Infrastructure (KMI).

This position will be working on Ft Huachuca

Essential Duties and Responsibilities

Duties include, but not limited to:

• Prepare and validate KMI accounts for transition, upgrade, or troubleshooting, using pre-transition/upgrade checklist.
• Analyze network characteristics (traffic, connect time, transmission speeds, packet sizes and throughput.)
• Validate software baseline IAW NSA guidance and established CSLA procedures.
• Configure, Install and troubleshoot KG-250
• Manage Account Distribution Profile (ADP)

Requirements

Minimum Requirements

• Two (2) years' of IT Support experience
• Technicians should have a general knowledge of COMSEC policy/procedures, EKMS/KMI operations as outlined in AR 380-40 and TB 380-41, and general knowledge of computers.
• KMI COMSEC Management Software (KMI) (when/if available, KMI training may be provided by the government if the successful candidate does not already have this training).
• Experience in communications software, hardware or networks. Specific experience required includes protocol analysis and knowledge of OSI protocol. CNE or ECNE experience is desired, as well as supervising the operation and maintenance of communication network systems, mainframe, mini or client/server based.
• Knowledge of Tactical Networking Environment NetOps Toolkit (J-TNT)
• Field Service Representative experience.

Education / Certifications:

• Bachelor’s degree in information technology (or other relevant discipline) with two years of experience in the field. An additional two years and an Associate's Degree can be substituted for the bachelor’s degree.
• Must obtain a CompTia Security + CE (Within 180 days of hire)

Desired Certifications:

• Current CompTIA Network + is preferred

Clearance:

• Active DOD Secret (or above) Security Clearance

Other Qualifications:

• Must be a US Citizen.

Special Note

The position is contingent upon candidate’s ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements.

Government or customer site-specific requirements may include, but are not limited to, proof of full COVID-19 vaccination status, except in circumstances where a candidate is legally entitled to an accommodation.

Company Policy

MAG Aerospace (MAG) is an Equal Opportunity/Affirmative Action Employer and is committed to Diversity and Inclusion. We encourage diverse candidates to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Click below for the “EEO is The Law” and “Pay Transparency Nondiscrimination” supplement posters.

https://www.dol.gov/agencies/ofccp/posters

MAG Aerospace (MAG) is committed to providing an online application process that is accessible to all, including individuals with a disability, by offering an alternative way to apply for job openings. This alternative method is available for those who cannot otherwise complete the online application due to a disability or need for accommodation. MAG provides reasonable accommodation to applicants under the guidance of the Americans with Disabilities Act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam-Era Veterans’ Readjustment Assistance Act of 1974, and certain state and/or local laws.

If you need assistance due to a disability, please contact the MAG Aerospace Recruiting email: Applicant.Assist@magaero.com or call (703) 376-8993.