• Job Description

  Req#: DPDHGLOBALAV290950ENGLOBALEXTERNAL

  Is IT and logistics your passion? Then your future is in DHL Supply Chain Valencia Center of Excellence!!! For more info about DSC Lead Logistics Partner use links below:

  Video 1. https://youtu.be/uWagq_bKJeE?si=ZIE5MWzjLRDs3fWK

  Video 2. https://youtu.be/JrUAp1M8xJQ?si=kYIs5yFFO8VsGAKX

  Role Purpose

  The IT deployment lead will take the lead in delivering all key IT strategic new business wins as well as supporting key organic growth within the business

  • Lead / Manage the IT Deployment team to support project implementations to align scope and ensure the required quality, time-line and project budget are being met.

  • Lead / Manage the IT Deployment team to identify and deveope new IT solutions in line with LLP EMEA IT / business Strategy and customer requirements

  • Lead the IT activity during Solution Validation process to validate business requiremenst and prepare IT Solution Design aligned with LLP standards and customer need

  • Support onward project phases (Build, Technical Testing, UAT, implementation) as required to ensure alignment of scope and quality of deliverables in the IT workstream and alignemnt to IT Strategy

  • Drive Standardisation of IT / Business delivery processes to enable a quicker and more effective project delivery

  • Provide strategic IT Deployment leadership / Thinking when working with new customers/Strategic projects to drive digital innovation

  • Provide IT Deployment related training and support for new starters joining the team and/or projects and business.

  • Lead best creation of practice process, documentation and implement improvement from lessons learned in projects to drive continuous improvement in IT Deployment

  • Support System & Process improvement with Integrated IT systems solutions, by gathering requirements, selecting suppliers, providing the business with potential solutions

  • Responsible for supporting the Regional IT Business Partner / IT SLT in ensuring all IT services are delivered in line with the operational and IT scope of the projects and business.

  • Coordinate with IT Suppliers and IT Project managers to ensure project scope , budgets , timelines and being met.

  
  

  Responsibilities

  • Leading new LLP project implementations across EMEA Region

  • Lead the IT delivery of Solution Validation and onward projects phases along side the IT Project managers and wider LLP IT Organisation

  • Lead the IT due diligence process to validate the outlined IT Solution is an optimal fit for the business / customer

  • IT Change Management, support and manage all aspects of change and release management for IT systems within area of responsibility.

  • IT Supplier Management - management of IT suppliers within area of responsibility to deliver projects on time, scope and budget

  • External Customer Relationships - manage and support communication with external customers as appropriate to support business development, in-flight projects and existing operations

  • Develop knowledge of all systems to support and drive best practice within operational processes of system

  • Provide strategic IT account leadership / Thinking when working with the new customers to drive digital innovation

  • Training and Documentation - define requirement for and then facilitate creation and maintenance of required IT documentation. Facilitate the delivery of appropriate IT training to operational super users

  
  

  Requirement for the job

  Mandatory Requirements:

  • English Language Fluent

  • Logistics Industryexperience

  • IT Service Management 5 years and people management ( middle management desirable)

  • Internal/External Customer Management

  • Change Management

  • IT Literate

  • Communication (written and verbal)

  • Planning and Organisation

  Desirable requirements:

  • Technical Knowledge (General SDLC appraoch - Essential), (TMS solutions (OTM), Integration, 3rd Party SAAS solutions - Desirable)

  • Polish and Spanish Language fluent

  • Project/Implementation Management

  • Financial/Commercial Awareness

  • Product Management

  • Supplier Management

  • Solution Design

  • Stakeholder Management

  • Negotiating and Influencing

  
  

• About the company

  We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.

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