• Job Description

  Req#: R0007850
  Employer Industry: Healthcare Technology
  
  Why consider this job opportunity:
  - Competitive salary and bonus structure
  - Unlimited PTO for salaried associates plus 9 paid holidays
  - Generous HSA company contribution, healthcare, vision, and dental benefits
  - Opportunities for career advancement and continuous learning
  - Engaging work culture with various team and community activities
  - Paid Parental Leave for both birth and adoptive parents
  
  What to Expect (Job Responsibilities):
  - Track and report on key account metrics, including transaction volumes and performance indicators
  - Act as the primary operational contact for clients, managing issues for timely resolution
  - Conduct partner gap analysis to identify new business opportunities
  - Monitor and analyze data and trends to identify potential issues and opportunities for improvement
  - Liaise between clients and internal teams to ensure effective resolution of issues
  
  What is Required (Qualifications):
  - Bachelor’s degree in Business Administration, Management, or a related field
  - 3+ years of experience in a client-facing role, preferably in client solutions or account management
  - Strong analytical skills with the ability to track and report on key metrics
  - Excellent communication skills to effectively liaise between clients and internal teams
  - Experience with EDI systems and client enrollment processes is a plus
  
  How to Stand Out (Preferred Qualifications):
  - Familiarity with data analytics, ticketing systems, and project management tools
  - Problem-solving skills with the ability to prioritize and resolve client issues efficiently
  - Experience in project management, particularly in relation to client onboarding and solution implementations
  - Proficiency in using CRM software and data analysis tools
  - Experience with client communications and creating informative content
  
  #HealthcareTechnology #ClientEngagement #CareerGrowth #GreatPlaceToWork #RemoteWork
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Revenue Cycle Management Solutions, Healthcare Claims Clearinghouse, Provider Portal - Availity

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