• Job Description

  Req#: R1142870

  Job Description:

  Virtual Account Manager

  Hybrid (up to 4 days WFH per week)

  Salford Quays

  Permanent

  Full Time (37.5 hours per week)

  £28,500 - £35,500 + Commission + Fantastic Benefits

  We consider all types of flexibility, including locations, hours and working patterns.

  We make health happen

  Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

  The purpose of the Virtual Account Manager role is to manage a portfolio of intermediary accounts building commercially successful relationships with client contacts at all levels to deliver business growth and profitability.

  You’ll help us make health happen by:

  • Agree 12 month account management plans to include virtual/telephony presentation of Bupa’s range of products and services
  • Conduct employee webinars to discuss Bupa’s products and services at the request of the client
  • Develop existing relationships and increase business levels with intermediaries
  • Support clients in creating health and wellbeing strategies for their employees to enable their business and association with Bupa to flourish
  • Develop and deliver virtual training and support to intermediaries
  • For the intermediary portfolio, lead the development and implementation of short and long term plans with prioritised outcomes that meet customer needs and deliver engagement and loyalty
  • Develop a clear and commercially focussed sales value pipeline focussing on growth in line with our strategy to deliver AOP and ensure profitable partnership relationships for UK Insurance
  • For the intermediary portfolio, lead the development and implementation of plans with prioritised outcomes that meet customer needs and deliver engagement and loyalty

  Key Skills / Qualifications needed for this role:

  • Experience and proven ability to lead and manage Intermediary Sales in Financial Services organisation/s in a health care sector
  • Proven experience of building and maintaining strong, long lasting customer relationships and maximising business opportunities
  • Strong determined communicator and negotiator with experience of senior level selling, persuasion and negotiation
  • In depth knowledge of successfully increasing revenue, profits and growth within Intermediary market in a regulated environment such as the healthcare market
  • Track record of ‘treating customers fairly’ and delivering compliant sales within a regulatory environment is key
  • Resilience and confidence in own and Bupa’s ability to succeed
  • Acts ethically and honestly in all dealing with customers and colleagues building compliance, authenticity and trust
  • Demonstrates necessary gravitas to be viewed externally as the voice of Corporate in Bupa
  • Capable of representing Bupa at various external forums

  Benefits

  Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

  Joining Bupa in this role you will receive the following benefits and more:

  • 25 days holiday, increasing through length of service, with option to buy or sell

  • Bupa health insurance as a benefit in kind

  • An enhanced pension plan and life insurance

  • Annual performance-based bonus

  • Onsite gyms or local discounts where no onsite gym available

  • Various other benefits and online discounts

  Why Bupa?

  We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

  We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

  As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

  If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact cheryl.lovett@bupa.com

  #LI-CL2

  Time Type:

  Full time

  Job Area:

• About the company

  Bupa's origins and global headquarters are in the United Kingdom.

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