• Job Description

  Req#: R-0009054
  Are you looking for a new challenge? Do you enjoy working in a fast-paced environment and have experience managing multi-unit restaurants? Do you want to have an impact and grow within a multi-state company? If so, our Wendy's District Manager position overseeing stores in the Memphis area is for you!

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  POSITION SUMMARY

  Job Title: District Manager

  Reports to: Area Director

  Education: High School Diploma; Bachelor's degree in Business Management or equivalent preferred

  Experience: 1-2 years of multi-unit restaurant experience in the Quick-Service Restaurant industry; 3-5 years of multi-unit restaurant management experience preferred

  Certifications: ServSafe certified

  Essential Duties

  • Manages budgeted sales goals. Works with all employees to meet and exceed sales and other business goals.
  • Ensures that marketing plans and new product rollouts are implemented on schedule. Organizes new store openings.
  • Manages food and labor costs and conducts audits (as necessary) to ensure that reported results are accurate, cash is controlled, and costs are in line with guidelines.
  • Ensures proper staffing of stores and that staff is cross-trained. Ensures that performance feedback and reviews are conducted and documented. Develops and implements improvement plans (as needed) relating to staffing and store operations.
  • Provides proper training to General Manager, and ensures managers are following WeLearn and training procedures established by Meritage.
  • Establishes goals for General Managers, and holds routine check ins provide feedback and ensure goals are being met.
  • Holds regular General Manager meetings and attends other management meetings as requested. Also ensures that their General Managers hold regular store meetings.
  • Performs other special projects that may be assigned or requested by Area Director or President of the Company.
  • Ensures that employee handbook and all policies and procedures are implemented and enforced. Verifies compliance with federal, state and local employment laws.Verifies expedient and appropriate resolution of employee complaints and issues.
  • Verifies employee hires and terminations undertaken by their General Managers are properly documented and follow company policy.
  • Implements and carries out regular store visits. Ensures that stores are ready to do business on a daily basis and are in compliance with all Company guidelines and procedures.
  • Ensures customer relation procedures are being executed; verifies that customer complaints and issues are handled appropriately.

  WORKING ENVIRONMENT:

  Primarily working in the restaurants identifying training and staffing needs and doing administrative work in the restaurant. Occasional work will be done remotely, with no formal office space provided.

  We are an Equal Opportunity Employer. Inclusion is at the heart of our business.

• About the company

  We are a progressive, dynamic company, driving strategic growth in the competitive culinary market. Each of our concepts delivers a distinctive dining experience for our guests, a work environment rich with opportunity for our team members & optimum results for its stakeholders.

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