U.S. Department of Veterans Affairs · Iowa City, Iowa, US

Lead Medical Support Assistant

OpenOther55240.00

Open — U.S. Department of Veterans Affairs has a posting for this job. Posted 22 Oct 2026.

This posting

Posted 22 Oct 2026 · Other · 55240.00

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About this job

The Lead Medical Support Assistant will support the Specialty Care Service with the Iowa City VA Health Care System. The Lead Medical Support Assistant must demonstrate the ability to effectively plan, organize, and execute a wide range of responsibilities with staff and patients. The incumbent provides medical administrative support to one of more outpatient clinics and is an integral member of the clinic team to effectively carry out day to day administrative operations of the clinic.

Duties

NOTE: The 2-page Resume requirement does not apply to this position.

The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage. The Lead MSA evaluates training records and determines training needs of MSAs to provide support across interdisciplinary settings. The Lead assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and/or community resources.

Assignments at this level include but are not limited to:

Requirements

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