Mailroom Clerk

Job Title: Warehouse Coordinator (Warehouse Associate) - Level 1Job Description

The Warehouse Coordinator (Warehouse Associate) - Level 1 plays a key role in a customer-facing service center, managing high-volume mailroom and package operations while supporting workplace and printing services across multiple buildings. This fully onsite position in San Francisco combines warehouse, logistics, and customer service responsibilities to ensure employees receive timely, accurate, and professional support for their mail, packages, printed materials, and event-related needs.

Responsibilities

• Receive, sort, and distribute incoming packages and mail for employees and departments.
• Check packages in and out of the inventory and tracking system with accurate data entry.
• Notify employees promptly when packages and mail have been received and are ready for pickup or delivery.
• Deliver packages and mail throughout multiple buildings and floors within the campus.
• Travel on foot to the local Post Office to pick up mail and packages that are not delivered onsite.
• Operate package carts and other equipment to safely transport mail and packages between locations.
• Lift, carry, and move packages weighing up to 50 pounds on a frequent basis.
• Support printing services by processing requests for booklets and other printed materials and ensuring accurate output.
• Assist with event support by retrieving materials from storage areas and delivering them to event locations as needed.
• Provide excellent, professional customer service to employees utilizing the service center and workplace services.
• Support various workplace and operational services as business needs require, including general clerical and filing tasks.
• Maintain an organized, efficient, and clean mailroom and storage area to support high-volume operations.
• Manage multiple priorities and requests in a fast-paced environment while meeting service expectations.
• Collaborate closely with workplace services teams, vendors, and employees to coordinate deliveries and services.
• Interact frequently with shipping vendors such as Amazon, UPS, FedEx, USPS, and other carriers to handle incoming and outgoing items.
• Use basic computer systems, including Microsoft Office and internal tools, to track packages, update records, and communicate with employees.
• Ensure attention to detail in all aspects of package handling, labeling, documentation, and distribution.
• Demonstrate reliability and dependability by consistently following established processes and meeting daily operational needs.
• Contribute to a team-oriented environment by supporting colleagues and sharing responsibilities across three buildings.

Essential Skills

• Exceptional customer service skills, with the ability to interact professionally with employees and vendors.
• Ability to multitask effectively while handling mailroom operations, package management, and workplace support duties.
• Strong organizational skills to manage high volumes of packages, mail, and printed materials.
• Excellent time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
• Ability to work independently and stay productive throughout the day with minimal supervision.
• Comfort performing physical work, including frequent lifting, carrying, and transporting packages up to 50 pounds.
• Ability to manage multiple priorities and requests across several buildings and service areas.
• High School Diploma or GED.
• 02 years of relevant experience in mailroom, warehouse, logistics, customer service, or similar environments.
• Microsoft Office proficiency and basic computer literacy for data entry, tracking, and communication.
• Strong attention to detail when handling packages, mail, and printed materials.
• Professional communication skills, both in person and in writing.
• Reliability and dependability in meeting daily responsibilities and adhering to procedures.
• Ability to stay organized in a high-volume environment.
• Team-oriented mindset with a willingness to support colleagues and collaborate across workplace services.

Additional Skills & Qualifications

• Mailroom experience handling incoming and outgoing mail and packages.
• Shipping and receiving experience in a warehouse, logistics, or service center environment.
• Warehouse experience, including inventory handling and package movement.
• Workplace services experience supporting employees and office operations.
• Print services experience, especially with booklets and other printed materials.
• Logistics or package management experience, including tracking, filing, and clerical tasks.
• Experience using Slack or similar communication tools is a plus.
• Experience in data entry with accuracy and attention to detail.
• Comfort working in a customer-facing environment with frequent employee interactions.
• Flexibility to support occasional event-related activities and materials retrieval from long-term storage.
• Ability to walk between multiple buildings throughout the day as part of regular duties.

Work Environment

This role is fully onsite in San Francisco within a customer-facing service center that supports employees across three buildings. The environment is fast-paced and high-volume, focusing on mailroom operations, package management, printing services, and broader workplace support. You will frequently interact with major shipping vendors, including Amazon, UPS, FedEx, USPS, and other carriers, and work closely with workplace services teams and employees. The position involves significant physical activity, including walking between multiple buildings, traveling on foot to a nearby Post Office, and regularly lifting packages up to 50 pounds. Standard hours are Monday through Friday, 8:00 AM to 5:00 PM, with a one-hour unpaid lunch and two paid 10-minute breaks. The workspace includes mailroom areas, storage spaces, service counters, and office technology such as computers with Microsoft Office and communication tools. The culture emphasizes dependable service, teamwork, organization, and strong customer focus in a professional setting.

Job Type & Location

This is a Contract position based out of San Francisco, CA.

Pay and Benefits

The pay range for this position is $19.50 - $19.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of San Francisco, CA.

Application Deadline

This position is anticipated to close on Nov 13, 2026.

Workplace Type

This is a fully onsite position in San Francisco,CA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.