Medical Assistant I

Medical Assistant I – Medical Office

Location: Boone, North Carolina | Full-Time | Clinic-Based | Non-Exempt

Why You'll Love Working Here

As a Medical Assistant I at UNC Health Appalachian, you'll play a key role in delivering high-quality outpatient care by supporting both clinical and administrative functions. You'll work alongside providers, nurses, and administrative staff to ensure patients receive safe, efficient, and compassionate care.

Located in the heart of the Blue Ridge Mountains, Boone, North Carolina offers the perfect balance of community, culture, and outdoor adventure, making it an exceptional place to live and work.

• Compensation: Starting at $18.05/hour, based on education, experience, certification, and internal equity.
• Schedule: Monday through Friday, 8-hour shifts.
• Applicable Benefits: Comprehensive medical, dental, and vision coverage; retirement plan with employer match; paid time off; tuition reimbursement; paid parental leave; wellness incentives; and employee discounts.
• Benefits Eligibility: Applicable benefits begin the first of the month following 60 days of employment from new hire orientation.

What You'll Do as a Medical Assistant I

Clinical & Administrative Support

• Provide clinical and administrative support in a fast-paced outpatient medical office.
• Assist with exams, procedures, vital signs, and patient preparation under provider supervision.
• Maintain accurate patient records within the Electronic Health Record (EHR) system.
• Schedule appointments, answer patient inquiries, and support efficient clinic operations.
• Educate patients regarding treatments, medications, and procedures.
• Ensure a professional, patient-centered environment that promotes safety and comfort.

What We're Looking For

Qualifications/Licenses

Education

• High School Diploma or GED required.

Experience

• Previous experience in healthcare or a clinical setting preferred.

Required Licensure & Certifications

• Basic Life Support (BLS) issued by the American Heart Association required at hire.
• RMA, AAMA, or CCMA certification required within one year of hire.

Knowledge, Skills & Abilities

• Strong multitasking and organizational skills.
• Excellent communication and interpersonal skills.
• High attention to detail and commitment to accuracy.
• Ability to work effectively in a team-based healthcare environment.
• Basic understanding of medical terminology and Electronic Health Record (EHR) systems.

Physical & Work Environment

Physical Demands

• Standing, walking, and sitting for extended periods.
• Lifting and carrying medical supplies and equipment up to 50 pounds occasionally.
• Frequent bending, reaching, and manual dexterity for procedures and equipment use.
• Clear verbal communication with patients and team members.

Working Conditions

• Indoor clinical environment with exposure to medical equipment and instruments.
• Regular interaction with patients, providers, and support staff.
• Adherence to safety, infection control, and regulatory protocols.
• May require flexibility in scheduling, including occasional evenings or weekends.

What Sets Us Apart

• Career Growth: Access ongoing training, continuing education opportunities, tuition reimbursement, and clinical career pathways.
• Impactful Work: Your support directly contributes to patient safety, quality outcomes, and community wellness throughout the High Country.
• Community & Lifestyle: Live and work in Boone, North Carolina, where you'll enjoy year-round outdoor recreation, local dining, cultural attractions, and a strong sense of community.
• Top-Tier Community: Boone is home to Appalachian State University and is consistently recognized as one of North Carolina's most desirable mountain communities.
• Meaningful Benefits: Enjoy professional development opportunities, wellness programs, tuition reimbursement, and employee discounts, with additional benefits available for eligible positions.
• Inclusive Culture: UNC Health Appalachian embraces diversity and is committed to maintaining a fair, inclusive workplace where every team member is respected and valued.

Ready to Make a Difference in Patient Care?

Apply today to join UNC Health Appalachian as a Medical Assistant I and help provide compassionate, high-quality care to patients throughout the High Country.

About UNC Health Appalachian

It's official. UNC Health Appalachian earned an "A" Leapfrog Patient Safety Grade. UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, the Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation.

UNC Health Appalachian remains committed to promoting health in the High Country, enhancing quality of life, and simply "making life better."

About UNC Health

UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses, and more than 500 clinics, along with the clinical patient care programs of the UNC School of Medicine (SOM).

It exists to improve the health and well-being of North Carolinians and others we serve while furthering the teaching mission of the University of North Carolina School of Medicine. Over the past three years, UNC Health has provided more than $400 million in uncompensated and charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognitions for quality care, patient safety, and the overall patient experience.

For more information, visit unchealth.org.

Equal Opportunity Employer

UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences.

UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.

Employment at UNC Health Appalachian is contingent upon successful completion of a background check and drug screening.

For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.