Medical Assistant I

Definition: Under general supervision from the Medical Assistant Supervisor, the Medical Assistant works interdependently with other healthcare professionals to provide quality health care to community members. This job class is treated as a FLSA-Nonexempt.

Essential Functions: Essential functions may vary among positions and may include the following tasks and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be comprehensive listing of tasks performed by all positions in this classification.

1. Administrative: Tasks involving non-clinical work to be performed by a Medical Assistant includes:

• Answering phones and scheduling appointments
• Greeting patients, completion of forms, giving instructions to patients
• Filing and maintaining medical and/or financial records
• Preparing correspondence
• Processing mail
• Purchasing and maintaining medical supply inventory
• Communication with appropriate use of medical terminology

2. Clinical: Tasks that only a Medical Assistant can perform on behalf of the Salt River Clinic.

• Measuring and recording vital signs
• Recording patient interview, medical history and chief complaint
• Providing patient education with regard to office policies, medications, disease management, home treatment and special dietary needs/restrictions
• Preparing patients for examinations, and performing routine screening tests
• Assist the physician with exams and minor office surgery
• Phlebotomy and collection of other lab specimens
• Performing basic lab tests
• Performing EKGs
• Calling prescriptions to the pharmacy
• Arranging for hospital admissions and outside referrals for physicians
• Preparing and administering medications with physician’s authorizations
• Change dressings, applying bandages, removing sutures and other first aid procedures
• Use of BLS techniques, when required
• Maintain stocking and sterilizing instruments
• Practicing OSHA safety standards
• Disposing of Biohazard waste according to OSHA standards
• Performing accurate, legal and ethical documentation at all times

3. Performs other job-related duties as assigned.

Knowledge, Skills, Abilities, and Other Characteristics:

• Knowledge of the culture, customs, traditions, history and government of the Salt River Pima- Maricopa Indian Community.
• Knowledge of regulatory standards of medical assistants in an ambulatory clinic setting.
• Skill in working as a part of an integrated team.
• Ability to provide compassionate care to community members during stressful situations.
• Ability to communicate and maintain effective working relationships with healthcare personnel in order to provide quality care.
• Ability to meet and comply with HIPAA/Confidentiality policies and procedures and ability to handle highly confidential and sensitive patient information.
• Ability to use excellent communication skills, both verbally and in writing
• Ability to manage multiple and diverse people and tasks in stressful situations.
• Ability to work independently, take initiative and use good judgment.

Education: High school diploma or GED required; 2-year technical, vocational or college degree preferred.

• Must possess a valid certificate of completion from an accredited Medical Assistant program.
• Must become a Certified Medical Assistant within the first year of employment
• Must possess a CPR/Basic Life Support (BLS) certification.

Experience: Minimum of 1-year previous patient care experience in an ambulatory or primary care clinic preferred.

1. 1-year full-time work experience performing administrative tasks required.

Equivalency - Any equivalent combination of experience that will allow the applicant to satisfactorily perform the duties of the job may be considered when filling the position.

Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill

• May be required to work beyond normal work hours including nights, weekends and holidays.
  • Employees in, and applicants applying for, jobs providing direct services to children are subject to the “Community Code of Ordinances”, Chapter 11, “Minors”, Article X. “Investigation of Persons Working With Children”.
  • New hires in clinical roles must present valid BLS certification (Healthcare Provider BLS for clinicians) prior to the first day of patient care.
  • Ensures all patient information is kept confidential and complies with Health Insurance Portability and Accountability Act (HIPAA) regulations and SRPMIC HHS policies and procedures.

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. Employees are subject to random drug and alcohol testing.

SRPMIC is an Equal Opportunity/Affirmative Action Employer Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date.

The IHS/BIA Form-4432 is not accepted.

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.