U.S. Department of Defense · West Point, New York, US

Medical Support Assistant (Office Automation)

OpenOther48005.00

Open — U.S. Department of Defense has a posting for this job. Posted 11 Nov 2026.

This posting

Posted 11 Nov 2026 · Other · 48005.00

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About this job

About the Position:

This position is located in the Mental Health Clinic at Keller Army Community Hospital at West Point, NY.

This is a Direct Hire Solicitation.

Salary negotiation may be available for those candidates who are new to Federal service.

Duties

  • Complete request forms, manually or automation, for individual patient orders, blood work and other patient care and administrative requests.
  • Coordinate and schedule patient services with other medical treatment facility departments or specialties.
  • Monitor and manage the messaging system at the department level.
  • Verify eligibility for care through appropriate resources.
  • Maintain patient records, both electronically and paper, in accordance with regulations.
  • Perform clerical duties inherent to the in-processing, care, and out-processing of patients, families/caregivers, and guests.

Requirements

  • Appointment may be subject to suitability or fitness determination, as determined by a completed background investigation.
  • A Personnel Security Investigation is required.
  • This position is subject to a background investigation to determine your suitability for Federal employment.
  • This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
  • Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
  • Lifting up to 15 pounds may be required.
  • This position requires the employee to type a minimum of 40 words per minute.

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