Medical Support Assistant (Office Automation)

About the Position: This position is located at 88th Medical Group, Wright-Patterson Air Force Base, Ohio.

This is a Direct Hire Solicitation.

A recruitment or relocation incentive may be authorized.

Salary negotiation may be available for those candidates who are new to Federal service.

Student Loan repayment may be authorized.

Non-Federal work experience may be creditable for leave purposes.

Duties

• Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties.
• Complete request forms, manually or automated, for individual patient orders, blood work and other patient care and administrative related requests.
• Maintain and monitor patient appointment or admission schedules.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Refer urgent messages and patient results for immediate action.
• Monitor and communicate delays in scheduled care to the appropriate staff and patients.
• Maintain patients' records, both electronic and paper.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• A pre-placement medical examination is required.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• Must be able to obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association. Advanced certification (e.g., ALS) does not supersede BLS.
• This position requires the incumbent to have Tuberculosis Testing and/or record of Tuberculosis Testing.
• This position may include shift work (evenings, weekends, holidays).
• This position may require the incumbent to work during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.
• Moderate to heavy lifting up to 15 pounds may be required.