Office Manager

Essential Job Duties and Responsibilities:

• Supervises and directs work of office staff by:
• Recruiting and selecting of new internal staff employees.
• Planning, organizing, and communicating work assignments.
• Evaluating staffs work performance and recommending personnel actions, including discipline and promotions.
• Investigating and addressing personnel problems.
• Developing and organizing work flow through the office. Ensures the availability of necessary equipment, supplies, and staff.
• Maintaining employee records, including vacation schedules, sick leave, etc.
• Training employees in work functions.
• Communicating changes in office and company policy and procedures to staff.
• Developing and maintaining procedures manuals for division office functions.
• Ensures the efficient operation of the office by:
• Monitoring the processing and workflow of staff to meet all deadlines.
• Evaluating and planning space requirements, equipment needs, etc.
• Approves accounts payable and purchase requests to meet budget guidelines.
• Contacting and directing the work of outside vendors for maintenance and construction projects.
• Studying and interpreting program guidelines and distributing information to department Managers and other staff members.
• Monitoring office procedures to ensure program and company policy compliance.
• Assists with other duties as necessary.

Knowledge, Skills, and Abilities:

• Ability to positively direct the work of others, including the ability to make and communicate work assignments, resolve issues affecting employees, etc.
• Ability to train new employees about job tasks and to train current employees about process changes.
• Knowledge of Rain and Hail’s products, services, and systems.
• Knowledge of and the ability to use insurance industry and company terminology.
• Ability to effectively communicate and maintain positive business relationships with company personnel, outside resources, and customers.
• Ability to remain calm and professional.
• Ability to be organized and multitask.
• Ability to perform basic and complex mathematical calculations.
• Ability to maintain a high level of confidentiality.
• Ability to work well with people in a team environment.
• Ability to work from oral or written communication.
• Ability to operate all office equipment.
• Ability to work flexible hours as required.
• Ability to assist in other work-related areas as required.

Qualifications

High School or GED required, baccalaureate degree in business, HR management, or other related field preferred and 5 plus years of progressive business experience. Combination of crop insurance and/or Managerial experience required.