Cape Cod Healthcare · Hyannis, Massachusetts, US

Patient Access Representative

OpenPay not stated

Open — Cape Cod Healthcare has a posting for this job. Posted 26 Aug 2026.

This posting

Posted 26 Aug 2026 · Pay not stated

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Opens capecodhc.taleo.net. Talentify has not checked who owns that address. You apply there — Talentify never asks for an account or a CV.

About this job

  1. Interview patient and/or patient representative to obtain required information necessary to complete the registration process in the hospital information system and maintains the accuracy, confidentiality and integrity of the automated database.
  2. Coordinate and communicate accurate and updated registration/admission/and pre-admission activities with Medical Records, Care/Case Management, Utilization Management, Physicians' offices, Patient accounts, and any other hospital departments, as may be required, to support the appropriate, accurate, safe and effective patient care.
  3. Initiate and maintain organized files and records, related to orders, payer authorizations, booking slips, schedules, and others per department procedure.
  4. Contacts patients, employers, insurers and patient representatives to obtain insurance and other information necessary to secure hospital reimbursement, verifies benefits and pre-certifies all insurance plans to ensure maximum reimbursement to the hospital.
  5. Verifies benefits, utilizing insurance verification systems. Obtains referrals and authorizations required and documents complete information, along with approved bed status, if applicable, in the computer system. Obtains pre-certifications in a manner to ensure maximum allowable reimbursement to the hospital.
  6. Maintains a thorough knowledge of departmental policies and procedures to ensure maximum reimbursement to the hospital.
  7. Attends departmental and other meetings as requested by the immediate supervisor.
  8. Ensure timely placement of patients in the most effective and appropriate manner. Process admissions, discharges and transfers of all Hospital patients, per department procedures.
  9. Explain and process payments from patients, which may include but not limited to co-pays, co-insurance, and deductibles
  10. Follows department procedures related to securing payment information and providing patient receipts.
  11. Provide information to patient and/or representative on: Health Care Proxy, Advanced Beneficiary Notice, Important Medicare Message (IMM) forms, Financial issues and refers to Financial Counselor if appropriate. Obtain completed forms as available.
  12. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
  13. Perform other work related duties and activities as assigned or requested by manager/supervisor.
  • Ability to read, write and communicate in English at the level of a high school graduate.
  • Ability to type at the rate of 25 WPM as demonstrated by a timed test.
  • Computer skills to perform the job functions in a satisfactory, accurate and productive manner.
  • Successful passage of a Medical Terminology course or successful passage of Medical Terminology challenge exam.
  • Ability to work independently and under pressure.

Read the full posting

Not this job's pay

What do Healthcare Support & Administrative jobs in Massachusetts pay?

Talentify has no pay figure for this posting. The lines below are about Healthcare Support & Administrative jobs on Talentify in Massachusetts as a group, computed by Talentify's job index across their postings. They are not the pay for this job.

Of the 413 Healthcare Support & Administrative jobs on Talentify in Massachusetts, 42 list pay per hour.

Taking the midpoint of each listed range, the middle half pay 19.00–23.50 USD per hour and the median is 22.18 USD per hour.

23 of these 42 name no currency; they are counted as USD because the jobs are in the United States.

Pay as employers listed it, not adjusted or verified. Updated 2026-10-11.

Computed on 2026-10-11 from the pay in 42 listings.

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Also open at Cape Cod Healthcare

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Same job, other employers

Patient Access Representative jobs in Massachusetts at other employers

Pages on Talentify for this job in Massachusetts, at employers other than Cape Cod Healthcare. Each page says open or closed for itself.