Froedtert South · Kenosha, Wisconsin, US

Patient Access Specialist

OpenFull-timePay not stated

Open — Froedtert South has a posting for this job. Posted 1 Sep 2026.

This posting

Posted 1 Sep 2026 · Full-time · Pay not stated

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About this job

  • POSITION PURPOSE
    • A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in and check-out, registration, coverage management, patient portal sign-up, patient message collection and routing, departmental support, prior authorization and WQ management.
  • MINIMUM EDUCATION REQUIRED
    • High School or GED
  • MINIMUM EXPERIENCE REQUIRED
    • 6 months – 1 year
  • LICENSES / CERTIFICATIONS REQUIRED
    • Formal education beyond high school in Business or Healthcare or equivalent experience preferred.
  • KNOWLEDGE, SKILLS & ABILITIES REQUIRED
    • Experience in a health care business or receptionist environment.
    • Excellent computer and customer services skills.
    • Knowledge of medical terminology; ICD-10, CPT and HCPCS codes and use.
    • Familiarity with internet, email and Microsoft office.
    • Effective written and verbal communication skills required.
    • Demonstrates ability to efficiently organize work, while maintaining a high level of accuracy and productivity
    • Experience in patient registration, insurance verification and health insurance plans.
  • PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES
    • Schedules, reschedules and cancels patient appointments
    • Executes pre-arrival registration by adhering to registration standards
    • Accurately identifies and enters patient’s insurance coverage
    • Performs check-in/check-out functions for patient appointments
    • Collects all applicable copays, patient balances, pre-payments and self-pay payments for services
    • Manages and resolves assigned departmental WQs
    • Takes messages (telephone and in-person) and uses the healthcare software in-basket to route and facilitate communication between patients and clinical care team
    • Performs manages care referrals and prior-authorizations functions
    • Proficient use of healthcare software utilizing established standards

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Not this job's pay

What do Healthcare Support & Administrative jobs in Wisconsin pay?

Talentify has no pay figure for this posting. The lines below are about Healthcare Support & Administrative jobs on Talentify in Wisconsin as a group, computed by Talentify's job index across their postings. They are not the pay for this job.

Of the 297 Healthcare Support & Administrative jobs on Talentify in Wisconsin, 84 list pay per hour.

Taking the midpoint of each listed range, the middle half pay 17.00–22.32 USD per hour and the median is 19.28 USD per hour.

82 of these 84 name no currency; they are counted as USD because the jobs are in the United States.

Pay as employers listed it, not adjusted or verified. Updated 2026-11-07.

Computed on 2026-11-07 from the pay in 84 listings.

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